Coppell, Texas
•
Today
Position Summary The Customer Service Desk Manager leads a customer-facing help desk providing 247 support for software and services. This role is accountable for dependable shift coverage, responsive customer support, and effective incident management for issues affecting customer operations. The manager leads support staff, coordinates technical escalations, and ensures customers receive clear updates from initial report through confirmed service restoration. Key Responsibilities Service Desk
Easy Apply
Full-time
Depends on Experience
