Job Summary:
You will serve as the primary engineering point of contact for partner developers through office hours, direct correspondence, and hands-on support. When issues arise, you will triage them, distinguish partner-side integration issues from genuine framework bugs, and file well-reproduced reports with the framework engineering team.
Recurring pitfalls should not remain tribal knowledge. You will turn them into documentation, self-service tooling, and feedback that helps shape the framework s roadmap.
Because many Arcade titles are built in Unity, you will also build and maintain a Unity plug-in wrapper around the framework to make adoption significantly easier for those studios.
This is a hybrid Developer Relations and Partner Engineering role rather than a heads-down feature-building position. It is well suited for someone who enjoys unblocking other developers at scale.
The API surface will continue to evolve while you are already supporting early integrations, so comfort with ambiguity is as important as technical depth.
Minimum Qualifications:
- 6-10 years of professional software engineering experience, with meaningful mobile application platform experience; iOS strongly preferred.
- Strong Swift and/or Objective-C skills, with solid working knowledge of:
- Xcode
- App Store distribution
- App launch and lifecycle sequencing
- Working proficiency in Unity and C#, sufficient to build and maintain a plug-in consumed by third-party developers.
- Prior experience in Developer Relations, Partner Engineering, Technical Support, or SDK integration-facing roles.
- Excellent oral and written communication skills, with the ability to translate an evolving API into clear, actionable developer guidance.
- Demonstrated ability to manage and triage a high volume of concurrent partner requests while maintaining a high quality of support.
Preferred Qualifications:
- Experience building SDKs, plug-ins, or integration tooling consumed by external developers.
- Familiarity with game engines beyond Unity, including Unreal Engine and custom or proprietary engines.
- Experience supporting integrations across multiple game engines is a plus, as a meaningful share of Arcade titles are not built in Unity.
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