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Skills

SAP,SLA,ITSM

Summary

Title: IT & SAP Manager US & Canada
Location: Dallas, TX
Job Type: Permanent
Compensation: $140,000 Annual Salary + Bonus
Industry: Global Market Expansion and Business Services

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About the Role
Our client is a global market expansion and business services organization that helps companies grow across international markets through supply chain management, marketing, sales, distribution, and technology-enabled business solutions. On their behalf, we are seeking an experienced Country IT Manager, U.S. & Canada to lead Information Technology operations across North America.
Based in Dallas, Texas, this leadership position will serve as a strategic partner to the Country Leadership Team while overseeing IT infrastructure, service delivery, technology projects, and digital initiatives across the United States and Canada. This role offers the opportunity to drive operational excellence, support business growth, and ensure alignment between local technology needs and global IT strategies.

Job Description
As the Country IT Manager, U.S. & Canada, you will be responsible for managing day-to-day IT operations, ensuring the reliability and security of technology systems, and supporting strategic business objectives through effective IT leadership.
Key Responsibilities

Oversee IT operations across the United States and Canada, ensuring reliable system performance and alignment with organizational objectives.
Oversee local IT infrastructure managed service provider- including servers, networks, cloud environments, communication systems, and security controls.
Serve as the functional lead for SAP Materials Management (MM) and Sales & Distribution (SD) processes, ensuring alignment with business requirements and operational objectives.
Gather, analyze, and document business requirements and translate them into functional solutions.
Partner with business stakeholders to identify process improvement opportunities and optimize end-to-end supply chain and order-to-cash workflows.
Develop functional specifications and work closely with technical teams on custom developments, interfaces, reports, and enhancements.
Ensure compliance with global IT policies, cybersecurity standards, and applicable local regulations.
Partner with regional and global Digital & IT teams to align country-specific initiatives with broader technology strategies.
Collaborate closely with leadership teams and key stakeholders to understand business needs and deliver effective technology solutions.
Manage relationships with external IT vendors and service providers, ensuring high-quality and cost-effective service delivery.
Coordinate the implementation and deployment of new software, hardware, and technology solutions.
Develop and manage the local IT budget, ensuring efficient allocation and utilization of resources.
Conduct IT audits, technology assessments, and asset management activities to identify opportunities for improvement and maintain operational standards.
Prepare and deliver regular IT performance reports, metrics, and recommendations to regional leadership.
Evaluate emerging technologies and digital trends to support innovation and business efficiency initiatives.

Qualifications
Required Qualifications:

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field, or equivalent professional experience.
Minimum of 10 years of IT management experience.
Strong knowledge of SAP, particularly MM (Materials Management) and SD (Sales and Distribution) modules.
Experience utilizing Microsoft automation tools, including Power Automate, Power Apps, and Excel Macros to improve business processes.
Solid understanding of IT infrastructure, including cloud technologies, networking, cybersecurity, and systems administration.
Proven experience managing IT projects from planning through implementation and delivery.
Experience with ITIL or similar IT service management frameworks.
Demonstrated ability to manage IT budgets, resources, and operational priorities effectively.
Strong analytical, problem-solving, organizational, and communication skills.
Ability to collaborate and influence stakeholders at all levels of an organization.
Knowledge of IT compliance, governance, regulatory, and security requirements.
Experience managing IT service delivery and stakeholder relationships.
Experience working within a global shared-services or multinational IT environment.
Candidates must be legally authorized to work in the United States without current or future employer sponsorship.

Preferred Qualifications:

Experience supporting multi-country IT operations across North America.
Experience working within distribution, supply chain, logistics, or market expansion organizations.
Track record of leading digital transformation and process automation initiatives.
Experience managing third-party technology partners and outsourced service providers.
Familiarity with enterprise technology environments supporting complex global operations.

Benefits
Our client offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Eligible employees may receive access to medical insurance, retirement savings options, and paid time off. Additional perks and employee programs may also be available. Benefits eligibility and specific offerings can vary based on position, work location, and other factors.

How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!

Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10109792
Position Id: 29939
Posted 2 hours ago

Company Info

About Dahl Consulting

Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.

The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.

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Job Details

Skills

SAP,SLA,ITSM

Summary

Oversee IT operations across the United States and Canada, ensuring reliable system performance and alignment with organizational objectives.
Oversee local IT infrastructure managed service provider- including servers, networks, cloud environments, communication systems, and security controls.
Serve as the functional lead for SAP Materials Management (MM) and Sales & Distribution (SD) processes, ensuring alignment with business requirements and operational objectives.
Gather, analyze, and document business requirements and translate them into functional solutions.
Partner with business stakeholders to identify process improvement opportunities and optimize end-to-end supply chain and order-to-cash workflows.
Develop functional specifications and work closely with technical teams on custom developments, interfaces, reports, and enhancements.
Ensure compliance with global IT policies, cybersecurity standards, and applicable local regulations.
Partner with regional and global Digital & IT teams to align country-specific initiatives with broader technology strategies.
Collaborate closely with leadership teams and key stakeholders to understand business needs and deliver effective technology solutions.
Manage relationships with external IT vendors and service providers, ensuring high-quality and cost-effective service delivery.
Coordinate the implementation and deployment of new software, hardware, and technology solutions.
Develop and manage the local IT budget, ensuring efficient allocation and utilization of resources.
Conduct IT audits, technology assessments, and asset management activities to identify opportunities for improvement and maintain operational standards.
Prepare and deliver regular IT performance reports, metrics, and recommendations to regional leadership.
Evaluate emerging technologies and digital trends to support innovation and business efficiency initiatives.

Qualifications
Required Qualifications:

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field, or equivalent professional experience.
Minimum of 10 years of IT management experience.
Strong knowledge of SAP, particularly MM (Materials Management) and SD (Sales and Distribution) modules.
Experience utilizing Microsoft automation tools, including Power Automate, Power Apps, and Excel Macros to improve business processes.
Solid understanding of IT infrastructure, including cloud technologies, networking, cybersecurity, and systems administration.
Proven experience managing IT projects from planning through implementation and delivery.
Experience with ITIL or similar IT service management frameworks.
Demonstrated ability to manage IT budgets, resources, and operational priorities effectively.
Strong analytical, problem-solving, organizational, and communication skills.
Ability to collaborate and influence stakeholders at all levels of an organization.
Knowledge of IT compliance, governance, regulatory, and security requirements.
Experience managing IT service delivery and stakeholder relationships.
Experience working within a global shared-services or multinational IT environment.
Candidates must be legally authorized to work in the United States without current or future employer sponsorship.

Preferred Qualifications:

Experience supporting multi-country IT operations across North America.
Experience working within distribution, supply chain, logistics, or market expansion organizations.
Track record of leading digital transformation and process automation initiatives.
Experience managing third-party technology partners and outsourced service providers.
Familiarity with enterprise technology environments supporting complex global operations.

Dice Id: 10109792
Position Id: 29939
Posted 2 hours ago

Company Info

About Dahl Consulting

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