Role: Salesforce Delivery Leader
Location: Dallas, TX
Type : Full-Time Permanent
Looking for a seasoned delivery leader who can manage large-scale Salesforce delivery, drive customer confidence, strengthen engineering governance, improve quality, and lead distributed onsite-offshore teams.
Key Expectations:
• 15-20+ years of IT delivery experience, preferably in Telecom / Salesforce / CRM transformation programs
• Strong experience in managing large enterprise programs with onsite-offshore delivery model
• Ability to manage senior customer stakeholders, escalations, governance reviews and delivery commitments
• Strong understanding of Salesforce delivery across LWC, Apex, Integrations, DevOps, Security and release management
• Salesforce delivery experience across Sales Cloud, Service Cloud, Experience Cloud, preferred
• Ability to drive technical governance, design reviews, code quality, PR discipline, CI/CD adoption and defect prevention.
• Experience in Agile delivery, sprint governance, release planning, risk management and KPI/SLA tracking
• Ability to improve delivery predictability, productivity, engineering maturity and customer confidence
• Exposure to Agentforce / AI-assisted development, automation and productivity improvement initiatives will be an added advantage
• Telecom / Consumer domain experience will be highly preferred
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