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Technical Analyst (POS)

SmartIMS Inc.

Dallas, Texas • Today

Easy Apply

Contract

Depends on Experience

Systems Analyst

Marriott International

Dallas, Texas • Today

Full-time

Technical Integration Support Analyst (Bilingual Spanish/English)

NMI

Remote • Today

Full-time

USD 55,000.00 - 65,000.00 per year

Senior Data Analyst

Pepsico

Plano, Texas • Today

Full-time

USD 110,700.00 - 185,250.00 per year

Industry Data Analyst, Automotive Pricing Solutions

S&P Consultants

Remote or Michigan • Today

Full-time

Job Details

Skills

Technical Analyst
POS
Payment Process
Networking
MS Office

Summary

For a quick response please respond with resumes to:

Title: TECHNICAL ANALYST (Point of Sales/ Payment Processing)

Location: Onsite in Dallas, TX

Duration: Long Term

Required Skills & Experience

8+ plus years experience must
Basic network and security knowledge, including TCP/IP, DNS, certificate expiration, firewall dependencies, encryption, tokenization, and secure credential handling.
Technical troubleshooting and analysis, including reading error messages, correlating timestamps, reviewing logs and transaction details, identifying patterns, isolating probable causes, and gathering evidence for escalation.
Strong communication skills, including preparing clear written updates, concise incident summaries, facilitating meetings, communicating appropriately with different audiences, and providing timely follow-up.
Incident and ticket management, including prioritizing competing incidents, maintaining accurate ticket documentation, tracking open items, documenting decisions, meeting deadlines, and following issues through resolution.
Issue ownership, taking responsibility for an issue from the initial report through verified resolution.
Follow-through and escalation, consistently tracking action items, documenting decisions and actions, and escalating issues appropriately when needed.
Organization and multitasking, with the ability to manage multiple simultaneous incidents, vendor requests, and competing priorities.
Professionalism under pressure, remaining calm, organized, and professional during service disruptions or high-priority incidents.
Microsoft Office and collaboration tools, including Microsoft Teams, Outlook, Excel, SharePoint, and other documentation and collaboration platforms.

Preferred Skills:

Payment platform experience, preferably supporting Aurus, another payment gateway, or a retail payment-processing platform.
Industry experience with a payment processor, acquirer, merchant-services provider, financial institution, retailer, or POS provider.
Payment security knowledge, including PCI DSS, EMV, tokenization, point-to-point encryption (P2PE), card-network requirements, and payment-data security.
Payment testing and integration experience, including processor certification, payment-device deployment, POS/payment integration changes, and related testing activities.
Technical integration knowledge, including APIs, JSON/XML, web services, TLS certificates, basic networking, and application logs.
Reporting and monitoring tools, with familiarity with SQL, Power BI, Tableau, Splunk, Datadog, Dynatrace, or similar tools.

PCI-related certification, such as the PCI Professional (PCIP) qualification, is a plus and may demonstrate foundational knowledge of payment security

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: SMARNJ
Position Id: cstapos
Posted 4 days ago

Fitment

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Contact the job poster

Adithya Sastrulavari

Recruiter @ SmartIMS Inc.

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Job Details

Skills

Technical Analyst
POS
Payment Process
Networking
MS Office

Summary

For a quick response please respond with resumes to:

Title: TECHNICAL ANALYST (Point of Sales/ Payment Processing)

Location: Onsite in Dallas, TX

Duration: Long Term

Required Skills & Experience

8+ plus years experience must
Basic network and security knowledge, including TCP/IP, DNS, certificate expiration, firewall dependencies, encryption, tokenization, and secure credential handling.
Technical troubleshooting and analysis, including reading error messages, correlating timestamps, reviewing logs and transaction details, identifying patterns, isolating probable causes, and gathering evidence for escalation.
Strong communication skills, including preparing clear written updates, concise incident summaries, facilitating meetings, communicating appropriately with different audiences, and providing timely follow-up.
Incident and ticket management, including prioritizing competing incidents, maintaining accurate ticket documentation, tracking open items, documenting decisions, meeting deadlines, and following issues through resolution.
Issue ownership, taking responsibility for an issue from the initial report through verified resolution.
Follow-through and escalation, consistently tracking action items, documenting decisions and actions, and escalating issues appropriately when needed.
Organization and multitasking, with the ability to manage multiple simultaneous incidents, vendor requests, and competing priorities.
Professionalism under pressure, remaining calm, organized, and professional during service disruptions or high-priority incidents.
Microsoft Office and collaboration tools, including Microsoft Teams, Outlook, Excel, SharePoint, and other documentation and collaboration platforms.

Preferred Skills:

Payment platform experience, preferably supporting Aurus, another payment gateway, or a retail payment-processing platform.
Industry experience with a payment processor, acquirer, merchant-services provider, financial institution, retailer, or POS provider.
Payment security knowledge, including PCI DSS, EMV, tokenization, point-to-point encryption (P2PE), card-network requirements, and payment-data security.
Payment testing and integration experience, including processor certification, payment-device deployment, POS/payment integration changes, and related testing activities.
Technical integration knowledge, including APIs, JSON/XML, web services, TLS certificates, basic networking, and application logs.
Reporting and monitoring tools, with familiarity with SQL, Power BI, Tableau, Splunk, Datadog, Dynatrace, or similar tools.

PCI-related certification, such as the PCI Professional (PCIP) qualification, is a plus and may demonstrate foundational knowledge of payment security

Dice Id: SMARNJ
Position Id: cstapos
Posted 4 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Adithya Sastrulavari

Recruiter @ SmartIMS Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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