We are seeking a Principal Salesforce Technical Architect to lead enterprise Salesforce strategy, architecture, and delivery for a globally distributed team. This role offers the opportunity to shape scalable solutions across Salesforce capabilities including Experience Cloud, Health Cloud, Sales Cloud, Service Cloud, Data Cloud, integrations, and AI-enabled automation.
Responsibilities
- Define and govern Salesforce architecture standards, reusable design patterns, and best practices across the platform.
- Partner with business and technology stakeholders to translate strategic goals into scalable, well-documented solution designs.
- Lead discovery and design workshops to gather requirements, evaluate options, and create implementation roadmaps.
- Architect end-to-end solutions across business processes, data, security, integrations, automation, and AI capabilities.
- Design and support Salesforce implementations using Apex, Lightning Web Components, Flows, Platform Events, and APIs.
- Drive Experience Cloud solutions for customer, partner, and employee portals, including authentication, sharing, branding, and user experience considerations.
- Support secure identity and access approaches such as SSO, SAML, OAuth, and Just-in-Time user provisioning for external users.
- Lead enterprise integrations with internal and external systems using REST, SOAP, middleware, batch processing, and event-driven patterns.
- Evaluate emerging Salesforce technologies and recommend adoption strategies aligned with business needs.
- Review technical designs and code, identify risks early, and help resolve production issues through strong root-cause analysis.
- Guide solution delivery from design through SIT, UAT, deployment, and production stabilization.
- Mentor administrators, developers, and technical leads while promoting consistent engineering quality and collaboration.
Skills
- Strong hands-on Salesforce experience, including configuration and/or development.
- Deep understanding of Salesforce architecture, data modeling, security, scalability, and performance optimization.
- Experience leading enterprise Salesforce implementations from architecture through delivery.
- Solid background in Experience Cloud architecture and external user solutions.
- Hands-on knowledge of Apex, Lightning Web Components, Flows, Platform Events, and APIs.
- Experience integrating Salesforce with enterprise systems using REST, SOAP, middleware, and event-based approaches.
- Ability to build scalable, maintainable solutions using JavaScript, TypeScript, HTML, CSS, and JSON.
- Experience working with Agile/Scrum teams and collaborating across distributed global environments.
- Excellent communication, stakeholder management, and technical leadership skills.
- Ability to troubleshoot complex issues, assess technical feasibility, and manage delivery risk effectively.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
Preferred Skills
- Salesforce certifications such as Application Architect, System Architect, Experience Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, or Health Cloud Accredited Professional.
- Experience with Salesforce Data Cloud and AI-powered automation tools such as Agentforce and Prompt Builder.
- Knowledge of secure external portal design, including CMS integration, personalization, and scalable community experiences.
- Experience integrating Salesforce with content management platforms and identity providers.
- Background in healthcare or regulated industry environments.
- Experience with DevOps practices, CI/CD pipelines, Git/Bitbucket, and deployment tools such as Copado.
- Familiarity with enterprise architecture decision-making and technical roadmap planning.
Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where different perspectives, backgrounds, and experiences are valued. We welcome qualified candidates of all identities and encourage applicants who are excited to contribute to a collaborative and respectful environment.
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Please apply through this online posting or by visiting our Job Board at Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $51 - $89 per hour based on qualifications and experience.
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