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236 results (15 new)

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Senior Service Support Specialist

Nextgen Information Services

Des Peres, Missouri • Today

Easy Apply

Contract

30 - 32

Customer Service Specialist

Nextgen Information Services

Hybrid in Des Peres, Missouri • Today

Easy Apply

Contract

Help Desk Support Specialist | Network Solutions

CBIZ

Maryland Heights, Missouri • Today

Full-time

Technical Support Specialist (Full-Time)

Acosta

Chesterfield, Missouri • Today

Full-time

Senior Cloud Security Specialist (AWS) | Remote

Apetan Consulting

Remote • Today

Easy Apply

Third Party, Contract

$45 - $70

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

Field Service Technical Support Specialist

COBAN Technologies, Inc.

Remote or Lone Jack, Missouri • Today

Full-time

Senior Exploitation Specialist / Data Scientist

Bart & Associates, LLC

St. Louis, Missouri • Today

Full-time

Sr. Exploitation Specialist/Data Scientist (TS/SCI)

Culmen International LLC

St. Louis, Missouri • Today

Full-time

USD 120,000.00 - 150,000.00 per year

Senior Engineering Support Specialist - HYBRID

General Dynamics

Remote or Pittsfield, Massachusetts • Today

Full-time

USD 106,477.00 - 115,212.00 per year

Administrative Support Specialist Tool Support

Mindlance

Remote • 6d ago

Easy Apply

Contract

$25 - $30

Help Desk Support/Help Desk Specialist I (Remote)

Kforce Technology Staffing

Remote or Tucson, Arizona • Today

Contract

$17 - $25 hourly

IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • 4d ago

Easy Apply

Full-time

Depends on Experience

Technical Support Specialist - HVAC - REMOTE

GE Appliances

Remote or Louisville, Kentucky • Today

Full-time

Technical Support Specialist, Ion Chromatography

Thermo Fisher Scientific

Remote or Pennsylvania • Today

Full-time

Specialist, Field Support Engineering

McKesson Corporation

Remote or Pennsylvania • Today

Full-time

USD 90,000.00 - 110,000.00 per year

Renewals Specialist Lead (Cisco IT service contract renewals)

Computacenter

Remote or California • Today

Full-time

Help Desk & Application Support Specialist - 100% Remote - Long term contract(Client in Trenton, NJ) - B3988B

Technovision, Inc.

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Customer Support Specialist - 100% Remote!

Pellera

Remote • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist - Kuwait (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

Component Engineer Support Specialist

General Dynamics

Remote or Scottsdale, Arizona • Today

Full-time

USD 100,219.00 - 111,180.00 per year

AI Optimization Specialist, Support

Vanta

Remote • Today

Full-time

USD 129,000.00 - 152,000.00 per year

AI Delivery & Support Specialist

Ntiva

Remote or McLean, Virginia • Today

Full-time

USD 70,000.00 - 85,000.00 per year

IT Engineering Systems Support Specialist (Remote)

Parsons Services Company

Remote • Today

Full-time

USD 88,400.00 - 154,700.00 per year

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

Application Support Specialist

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$20 - $30

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • Today

Easy Apply

Full-time

Up to $120,000

Community Support Specialist - #26-19128

U.S. Tech Solutions Inc.

Remote • 18d ago

Easy Apply

Contract

$20 - $21

Job Details

Skills

Customer Service
Financial Services
Client Service
Microsoft Office
Communication Skills
Interpersonal Skills
Problem Solving
Conflict Resolution
Multitasking
Organization
Time Management
Typing
Phone Support
Administrative Support

Summary

Job Summary

The Senior Service Support Specialist supports Financial Advisors, Clients, Branch Office Administrators, and internal teams by providing accurate, timely, and comprehensive solutions to service requests received through phone calls and written correspondence.

This role requires a strong understanding of firm policies, procedures, products, services, and available resources. The specialist works closely with Financial Advisors to support client relationships, business development, marketing activities, administrative functions, and day-to-day branch operations.

Key Responsibilities

Provide responsive and high-quality service to Clients, Financial Advisors, Branch Office Administrators, and internal associates through phone and written communication.
Understand and apply firm policies, procedures, services, and capabilities to provide appropriate solutions and alternatives.
Work independently while collaborating effectively within a team environment.
Exercise sound judgment, decision-making, and conflict-resolution skills.
Partner with Financial Advisors to develop and execute business plans and client service models.
Support the team''s marketing strategy, including maintaining marketing materials, digital platforms, social media, and coordinating client events and seminars.
Provide administrative support to Financial Advisors, including:
- Telephone coverage
- Business travel arrangements
- Client meeting coordination
- Travel and expense reports
- File maintenance
- Calendar management
Maintain accurate and timely documentation and communications.
Participate in firm training, professional development, and education programs.
Stay current with firm policies, procedures, strategic priorities, and new technology platforms.
Participate in scheduled field-service professional and training calls.
Proactively support firm initiatives directed by local management.
Manage multiple priorities while maintaining a high level of accuracy and attention to detail.
Deliver excellent client service with patience, empathy, professionalism, and composure in a fast-paced environment.

Required Skills / Qualifications

Education & Experience

High School Diploma or equivalent – Required
Prior customer service experience – Required
Prior financial services industry experience – Required/Strongly Required
Proficient typing skills – Required

Technical Skills

Strong computer skills.
Proficiency with Microsoft Office, including:
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Experience working with web-based applications/programs.
Ability to learn and effectively use Service Center and other firm technology platforms.

Professional Skills

Strong verbal and written communication skills.
Excellent interpersonal and client service skills.
Strong customer-service mindset.
Ability to communicate comfortably and professionally over the phone.
Strong problem-solving and decision-making abilities.
Strong conflict-resolution skills.
Ability to work independently with minimal supervision.
Ability to work effectively in a team environment.
Strong organizational and time-management skills.
Highly detail-oriented and adaptable to change.
Ability to multitask and prioritize competing responsibilities.
Strong sense of dependability and punctuality.
Ability to demonstrate patience, empathy, and calmness when handling clients and high-volume service situations.

Preferred Skills / Qualifications

College degree or additional education beyond high school.
Previous experience in a financial services, wealth management, banking, brokerage, or investment environment.
Experience supporting Financial Advisors or financial services professionals.
Experience with client relationship management (CRM) or financial-services service platforms.
Experience supporting marketing initiatives, including digital and social media.
Experience coordinating client events, seminars, and meetings.
Experience preparing travel and expense reports.
Familiarity with financial-services policies, procedures, products, and compliance requirements.
Experience working in a branch or client-service environment.
Experience handling a high volume of telephone and written client inquiries.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: nexmo
Position Id: 9064719
Posted 8 hours ago

Fitment

Dice Job Match Score™

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Contact the job poster

Kartheek Venkata

Recruiter @ Nextgen Information Services

View Profile

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IMAC Specialist | Network Solutions

Maryland Heights, Missouri

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Senior Service Software Engineer

Florida

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Senior Service Software Engineer - Contract - Celebration, FL/Hybrid - $70.00 - $85.10/hr The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our

Easy Apply

Contract

USD 70.00 - 85.10 per hour

Job Details

Skills

Customer Service
Financial Services
Client Service
Microsoft Office
Communication Skills
Interpersonal Skills
Problem Solving
Conflict Resolution
Multitasking
Organization
Time Management
Typing
Phone Support
Administrative Support

Summary

Job Summary

Key Responsibilities

Provide responsive and high-quality service to Clients, Financial Advisors, Branch Office Administrators, and internal associates through phone and written communication.
Understand and apply firm policies, procedures, services, and capabilities to provide appropriate solutions and alternatives.
Work independently while collaborating effectively within a team environment.
Exercise sound judgment, decision-making, and conflict-resolution skills.
Partner with Financial Advisors to develop and execute business plans and client service models.
Support the team''s marketing strategy, including maintaining marketing materials, digital platforms, social media, and coordinating client events and seminars.
Provide administrative support to Financial Advisors, including:
- Telephone coverage
- Business travel arrangements
- Client meeting coordination
- Travel and expense reports
- File maintenance
- Calendar management
Maintain accurate and timely documentation and communications.
Participate in firm training, professional development, and education programs.
Stay current with firm policies, procedures, strategic priorities, and new technology platforms.
Participate in scheduled field-service professional and training calls.
Proactively support firm initiatives directed by local management.
Manage multiple priorities while maintaining a high level of accuracy and attention to detail.
Deliver excellent client service with patience, empathy, professionalism, and composure in a fast-paced environment.

Required Skills / Qualifications

Education & Experience

High School Diploma or equivalent – Required
Prior customer service experience – Required
Prior financial services industry experience – Required/Strongly Required
Proficient typing skills – Required

Technical Skills

Strong computer skills.
Proficiency with Microsoft Office, including:
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Experience working with web-based applications/programs.
Ability to learn and effectively use Service Center and other firm technology platforms.

Professional Skills

Strong verbal and written communication skills.
Excellent interpersonal and client service skills.
Strong customer-service mindset.
Ability to communicate comfortably and professionally over the phone.
Strong problem-solving and decision-making abilities.
Strong conflict-resolution skills.
Ability to work independently with minimal supervision.
Ability to work effectively in a team environment.
Strong organizational and time-management skills.
Highly detail-oriented and adaptable to change.
Ability to multitask and prioritize competing responsibilities.
Strong sense of dependability and punctuality.
Ability to demonstrate patience, empathy, and calmness when handling clients and high-volume service situations.

Preferred Skills / Qualifications

College degree or additional education beyond high school.
Previous experience in a financial services, wealth management, banking, brokerage, or investment environment.
Experience supporting Financial Advisors or financial services professionals.
Experience with client relationship management (CRM) or financial-services service platforms.
Experience supporting marketing initiatives, including digital and social media.
Experience coordinating client events, seminars, and meetings.
Experience preparing travel and expense reports.
Familiarity with financial-services policies, procedures, products, and compliance requirements.
Experience working in a branch or client-service environment.
Experience handling a high volume of telephone and written client inquiries.

Dice Id: nexmo
Position Id: 9064719
Posted 8 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Kartheek Venkata

Recruiter @ Nextgen Information Services

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Customer Service Specialist

Hybrid in Des Peres, Missouri

•

Today

Easy Apply

Contract

Solutions Center Representative

Remote

•

12d ago

Easy Apply

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18 - 19

IMAC Specialist | Network Solutions

Maryland Heights, Missouri

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Senior Service Software Engineer

Florida

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Today

Easy Apply

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USD 70.00 - 85.10 per hour