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Desktop Support Engineer _ Detroit, MI

Datum Software, Inc.

Detroit, Michigan • Yesterday

Easy Apply

Contract

30 - 32

Desktop Support Engineer

Vaco by Highspring

Remote • 15d ago

Easy Apply

Contract

$30

Desktop Support Specialist

DK Consulting

Remote • 14d ago

Easy Apply

Contract

Depends on Experience

Job Details

Skills

support
macos
troubleshoot

Summary

Desktop Support Engineer

Location: Detroit, MI (Local to MI only)

Direct client/ Long term contract

Qualifications:

Basic Network/server and application knowledge (MS Office, Outlook, etc.).
Basic knowledge of WiFi and Mobility technologies.
Troubleshooting skills (hardware/software) and peripheral knowledge. The ideal candidate will have the above plus A+ Certification or equivalent experience. Must be able to move, on a regular basis, large equipment that weighs at least 30 pounds.
Ability to provide on-site, and on-call 7x24x365 support, as needed.
Must have valid driver’s license.
Previous airline experience is ideal.
Ability to work within a team environment.
May require overnight travel

Skill Experience Level

Computer Hardware troubleshooting Mid (3-7 Years)
Configure install test Mid (3-7 Years)
Network support Junior (0-3 Years)
Asset Managment Mid (3-7 Years)
Project Management Organization Junior (0-3 Years)

Responsibilities:

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

Essential Responsibilities*:

Implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment (Kiosk, Information Display Systems), updating asset management systems, on-call 7x24x365 support.
Perform, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.).
Perform upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request.
Verify the asset in accordance with Client policy prior to the move.
Update asset management systems.
Troubleshoot and resolve all hardware and software problems supported by Field Operations.
Communicate with the Field Planning and Project Management organization. Duties may include research, providing input into work orders, and occasional assistance with site surveys.
Perform preventative maintenance on operational devices.
Coordinate external vendor services.
Install, customize, maintain, test, and troubleshoot operating systems and other systems software.
Provide on-site, and on-call 7x24x365 support, as needed.
Provide technical support, as needed, to the enterprise.
Configure, install, maintain, test, and troubleshoot hardware systems.

Will wait for your response.
Vishnu Singh
Email :
Phone :

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 70000132
Position Id: 9085391
Posted 1 day ago

Fitment

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Contact the job poster

Vishnu Singh

Recruiter @ Datum Software, Inc.

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Job Details

Skills

support
macos
troubleshoot

Summary

Desktop Support Engineer

Location: Detroit, MI (Local to MI only)

Direct client/ Long term contract

Qualifications:

Basic Network/server and application knowledge (MS Office, Outlook, etc.).
Basic knowledge of WiFi and Mobility technologies.
Troubleshooting skills (hardware/software) and peripheral knowledge. The ideal candidate will have the above plus A+ Certification or equivalent experience. Must be able to move, on a regular basis, large equipment that weighs at least 30 pounds.
Ability to provide on-site, and on-call 7x24x365 support, as needed.
Must have valid driver’s license.
Previous airline experience is ideal.
Ability to work within a team environment.
May require overnight travel

Skill Experience Level

Computer Hardware troubleshooting Mid (3-7 Years)
Configure install test Mid (3-7 Years)
Network support Junior (0-3 Years)
Asset Managment Mid (3-7 Years)
Project Management Organization Junior (0-3 Years)

Responsibilities:

Essential Responsibilities*:

Implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment (Kiosk, Information Display Systems), updating asset management systems, on-call 7x24x365 support.
Perform, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.).
Perform upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request.
Verify the asset in accordance with Client policy prior to the move.
Update asset management systems.
Troubleshoot and resolve all hardware and software problems supported by Field Operations.
Communicate with the Field Planning and Project Management organization. Duties may include research, providing input into work orders, and occasional assistance with site surveys.
Perform preventative maintenance on operational devices.
Coordinate external vendor services.
Install, customize, maintain, test, and troubleshoot operating systems and other systems software.
Provide on-site, and on-call 7x24x365 support, as needed.
Provide technical support, as needed, to the enterprise.
Configure, install, maintain, test, and troubleshoot hardware systems.

Will wait for your response.
Vishnu Singh
Email :
Phone :

Dice Id: 70000132
Position Id: 9085391
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Vishnu Singh

Recruiter @ Datum Software, Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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