Field Service Technician

Remote • Posted 56 minutes ago • Updated 26 minutes ago
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Job Details

Skills

Summary

Role Summary
This position involves supporting field network infrastructure and end-user technology within a midstream energy company. The role requires hands-on deployment, configuration, and troubleshooting of network equipment and user devices at various field locations. It is suitable for individuals with strong communication skills and technical expertise in network and hardware support, functioning as a key resource for field technology needs.

Responsibilities

  • Deploy and maintain network equipment, including routers, switches, and wireless radios at designated field sites.
  • Support and troubleshoot end-user devices, including desktops, laptops, and peripheral hardware.
  • Install and configure hardware components such as cables, network jacks, and other networking infrastructure.
  • Perform software troubleshooting and upgrades on Windows 11 systems, including application installs and updates.
  • Provide technical support for LAN/WAN network communications, ensuring connectivity and optimal performance.
  • Organize and lead project tasks related to hardware deployment and network upgrades.
  • Support installation and calibration of UPS systems and other related equipment at field locations.
  • Collaborate with business teams to identify technical solutions that meet operational needs.
  • Maintain detailed documentation of work performed, equipment configurations, and network diagrams.
  • Occasionally work after hours or weekends as necessary to support project deadlines or system maintenance.

Qualifications

  • Proven experience in network equipment racking, stacking, and cable installation (Cat5, Cat6, Fiber).
  • Strong communication and customer service skills for end-user support.
  • Desktop support experience, including hardware troubleshooting and software installations.
  • Proficiency with Windows 11 operating systems and application management.
  • Knowledge of LAN/WAN technologies and network communications protocols.
  • Experience with Cisco, Aruba, or similar networking equipment preferred.
  • Experience with Ubiquiti radios, VSAT, and UPS systems is a plus.
  • Ability to organize and lead technical projects and coordinate tasks effectively.
  • Must be available to work on-site at multiple locations and reside within 45 minutes of the primary worksite.
  • Must be legally authorized to work in the United States.

Publishing Pay Range: $22.00 - $30.00 hourly

This position is based in office and requires employee to work on-site.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113526
  • Posted 56 minutes ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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Kacie Jean

Recruiter @ GDH
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