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Desktop Support Specialist

DK Consulting

Remote • 6d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Specialist

Canopy

Draper, Utah • Today

Full-time

Looking For____Desktop Support Specialist I (W2 Position)

Anveta Inc

Remote • 5d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Engineer

Vaco by Highspring

Remote • 6d ago

Easy Apply

Contract

$30

Job Details

Skills

A+

Summary

Position: Desktop Support Specialist

Client: Department of Information Technology

Work Location: 100% remote but must live in Maryland

Interview Mode: Virtual

Work Authorization: U.S. Citizen

We are looking for a Desktop Support Specialist (DSS) to join us. Our managed services business needs a DSS to join our staff. DSS’s are expected to provide excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company drives. They help diagnose problems and follow up to ensure their resolution. Additional tasks include performing regular maintenance and updating operating systems while minimizing downtime and increasing productivity. They also help with data back-up duties in case of data corruption.

Responsibilities:

Work with vendors to troubleshoot and resolve issues.
Deliver support for reported problems with desktop computers, laptops, peripherals, and mobile devices.
Install and configure desktop computer hardware, software and peripherals using standard procedures.
Assisting individuals who have problems with computer hardware, software, or networks by asking them to describe the problem and walking customers through potential solutions.
Train people in the use of computer hardware and software, including how to use printers, email programs, and various software applications.
Keeping track of pending and completed computer help-desk requests to monitor the
performance of a company’s product (for example, software or hardware), or the overall health of a company’s computer and network systems.
Answer inbound phone calls and respond to voicemails.
Answer inbound chats.
Maintain satisfactory quality assurance scores.
Assist other teams with overflow work.

Minimum Qualifications:

3+ years of help desk/desktop support experience
Associate degree or better in Information Technology or Computer Science.
CompTIA A+ Certification

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10176030
Position Id: 9074576
Posted 6 days ago

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Lloyd Ramirez

Technical Recruiter @ DK Consulting

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Remote

•

5d ago

Desktop Support Specialist I (W2 Position) Location: Remote Duration: 6+ Months Job Description: Need 5+ years of experience in Desktop Support Specialist I . Desktop support specialists are expected to provide an excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to c

Easy Apply

Contract

Depends on Experience

Desktop Support Engineer

Remote

•

6d ago

We are seeking a Desktop Support Engineer to provide technical support and manage the lifecycle of end-user technology across the organization. This role supports hardware, software, mobile devices, user accounts, and IT assets while delivering excellent customer service to employees and partnering with external vendors and managed service providers. Key ResponsibilitiesProvide desktop and end-user support for laptops, desktops, mobile devices, and related hardware Troubleshoot and resolve issue

Easy Apply

Contract

$30

Tier 1 Desktop Support

Remote or Colorado Springs, Colorado

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Tier 1 Desktop Support in Colorado Springs, CO. Overview: We are seeking a Tier 1 IT Support Specialist to provide day-to-day technical support and user administration. This role will focus on basic user account management, ticket resolution, Microsoft 365 support, and general Windows troubleshooting. The ideal candidate will have experience in a Help Desk, Service Desk, or customer support environment and be comfortable assisting users w

Contract

$20 - $30 hourly

Desktop Support Engineer L1 - PR

Remote

•

Today

Desktop Support Engineer L1 - PR Department: Blue Mantis Employment Type: Full Time Location: Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to support ongoing and future hiring initiatives within Blue Mantis. While all applications will be reviewed, this posting may not align with an immediate opening. Candidates who meet our qualifications will be considered for future opportunities as they become available. Onsite Desktop Support Technician pro

Full-time

USD 21.00 - 25.00 per hour