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Helpdesk Analyst

Bayside Solutions

Dublin, California • Today

Easy Apply

Contract

$28 - $32 per hour

Help Desk/Desktop Support Analyst

Robert Half

Palo Alto, California • Today

Easy Apply

Contract

USD 40.00 - 45.00 per hour

Technical Helpdesk Analyst

Conduent

Remote or Texas • Today

Full-time

USD 47,740.00 - 62,000.00 per year

D&T Help Desk Analyst

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

IT Help Desk

Ledgent Technology

San Jose, California • Today

Easy Apply

Contract

$25.00 - $30 per hour

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

NTT DATA Americas, Inc

Remote • Today

Easy Apply

Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

NTT DATA Americas, Inc

Remote • Today

Easy Apply

Contract, Third Party

$20 - $25

EMR Help Desk

Talent Groups

Remote • 6d ago

Easy Apply

Contract

16 - 18

IT Helpdesk Technician

Xona Space Systems, Inc

Burlingame, California • Today

Full-time

USD 70,000.00 - 90,000.00 per year

Helpdesk Agent

Sentinel Technologies

Remote or Dayton, Ohio • Today

Full-time

Senior Helpdesk

Kodiak

Mountain View, California • Today

Full-time

USD 130,000.00 - 145,000.00 per year

Oracle Cloud HR Help Desk Consultant (Remote)

Azusa Solutions LLC

Remote • 7d ago

Easy Apply

Full-time

100,000 - 155,000

Help Desk Level I (Fully Remote)

Robert Half

Remote or Hartford, Connecticut • Today

Easy Apply

Contract

USD 25.00 - 28.00 per hour

Manager, Yardi Help Desk (Remote-US)

Welltower

Remote • Today

Full-time

IT Help Desk

AmeriSave Mortgage Corporation

Remote • Today

Full-time

USD 24.00 - 26.00 per hour

IT Help Desk Coordinator (Remote in CA Only)

Golden 1 Credit Union

Remote or Sacramento, California • Today

Full-time

USD 26.27 - 27.50 per hour

Help Desk Support/Help Desk Specialist I (Remote)

Kforce Technology Staffing

Remote or Tucson, Arizona • Today

Contract

$17 - $25 hourly

Help Desk Coordinator II

RealPage Inc.

Remote or South Carolina • Today

Full-time

USD 17.84 - 30.43 per hour

Help Desk Specialist

LifeStance Health

Remote or Jacksonville, Florida • Today

Full-time

USD 25.00 - 28.00 per hour

Help Desk Technician

TEKsystems

Remote or Seattle, Washington • Today

Full-time

USD 28.00 - 30.00 per hour

Help desk Technician

Trilon Group

Remote • Today

Full-time

USD 23.00 - 30.00 per hour

Student Helpdesk Specialist

State of Georgia

Remote or Acworth, Georgia • Today

Full-time

USD 45,301.59 per year

IT Helpdesk

BTI Solutions Inc.

San Jose, California • Today

Full-time

Senior Help Desk Technician II

Contact Government Services, LLC

San Francisco, California • Today

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Contact Government Services, LLC

San Francisco, California • Today

Full-time

USD 40,000.00 - 80,000.00 per year

Bayside Solutions

Job Details

Skills

Helpdesk Analyst

Summary

Helpdesk Analyst

W2 Contract

Pay Rate: $28 - $32 per hour

Location: Dublin, CA - Onsite Role

Job Summary:

This position provides a variety of software/application support services to the internal employees of our client. This Helpdesk Technician position is focused on telephone support for corporate users, distribution center users, and retail store employees.

Duties and Responsibilities:

Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email requests for assistance from users.

Follow up on open tickets from the Help Desk call tracking system, escalate problems to other IT employees (when appropriate) to obtain timely resolution, provide or coordinate basic support, installation services, and maintenance of hardware equipment, provide after-hour (pager) support during assigned weeks, and participate in departmental projects and programs (which include rollouts, upgrades, and modifications)

Provide daily software and/or hardware support to telephone, email, and in-person requests for assistance from users.

Identify, research, and resolve software/hardware problems.

Use various administrative tools to perform tasks such as unlocking locked accounts.

Responsible for logging calls and following up on open tickets in the call tracking system

Responsible for escalating issues when appropriate

Responsible for providing or coordinating software/hardware support, installation services, and maintenance

Coordinate daily job tasks and responsibilities with the Help Desk Supervisor.

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10119262
Position Id: 25530-550
Posted 16 hours ago

Company Info

About Bayside Solutions

Staffing services for San Francisco and Sacramento employers and jobs seekers.

Your staffing requirements can't be put into a box. Your business is unique. So, at Bayside Solutions, we do things a little differently. Actually, a whole lot differently.

No corporate model. No cookie-cutter answers. Our relationship-driven network and philosophies allow us to be flexible, identifying and fixing our clients' unique problems-- providing the key people they need, adding value to their businesses, and delivering surprising levels of service. (At least that's what our clients tell us.)

You'll work in partnership with a single point of contact-- a senior level professional who delves deep into your business to learn your expectations, your challenges and your visions. So deep that sometimes staffing solutions you never even considered are uncovered. The sorts of solutions that make your business more efficient, allow you to capitalize on opportunities and send your bottom line soaring.

Oh, and our recruits. Those relationships are just as impressive, developed through our client contacts, network referrals, and trade association resources. We know the top professionals in your industry, their strengths, their goals and their objectives. And best of all, we can deploy top people when you need them, where you need them.

We're in this with you for the long haul. Never be put into a big corporate box again.

Contact Bayside Solutions today and let's start to talk.

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Nanette Weddell

Recruiter @ Bayside Solutions

View Profile

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Bayside Solutions

Job Details

Skills

Helpdesk Analyst

Summary

Helpdesk Analyst

W2 Contract

Pay Rate: $28 - $32 per hour

Location: Dublin, CA - Onsite Role

Job Summary:

Duties and Responsibilities:

Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email requests for assistance from users.

Follow up on open tickets from the Help Desk call tracking system, escalate problems to other IT employees (when appropriate) to obtain timely resolution, provide or coordinate basic support, installation services, and maintenance of hardware equipment, provide after-hour (pager) support during assigned weeks, and participate in departmental projects and programs (which include rollouts, upgrades, and modifications)

Provide daily software and/or hardware support to telephone, email, and in-person requests for assistance from users.

Identify, research, and resolve software/hardware problems.

Use various administrative tools to perform tasks such as unlocking locked accounts.

Responsible for logging calls and following up on open tickets in the call tracking system

Responsible for escalating issues when appropriate

Responsible for providing or coordinating software/hardware support, installation services, and maintenance

Coordinate daily job tasks and responsibilities with the Help Desk Supervisor.

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at

Dice Id: 10119262
Position Id: 25530-550
Posted 16 hours ago

Company Info

About Bayside Solutions

Staffing services for San Francisco and Sacramento employers and jobs seekers.

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Nanette Weddell

Recruiter @ Bayside Solutions

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Business Analyst

Dublin, California

•

Today

Easy Apply

Contract

$60 - $65 per hour

Associate Systems Administrator

Buckeye, Arizona

•

Today

Easy Apply

Contract

$25 - $30 per hour

Associate Systems Administrator

Brookshire, Texas

•

Today

Easy Apply

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$28 - $33 per hour

Business Analyst

Randleman, North Carolina

•

Today

Easy Apply

Full-time

$30 - $40 per hour