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Helpdesk Analyst

Bayside Solutions

Dublin, California • Today

Easy Apply

Contract

$28 - $32 per hour

Helpdesk Analyst

Bayside Solutions

Dublin, California • Today

Easy Apply

Contract

$28 - $32 per hour

Help Desk/Desktop Support Analyst

Robert Half

Santa Clara, California • Today

Easy Apply

Contract

USD 35.00 - 37.00 per hour

Help Desk/Desktop Support Analyst

Robert Half

Woodside, California • Today

Easy Apply

Contract

USD 27.71 - 32.09 per hour

Senior SAP ECP Help Desk Analyst

AspireIT Solutions

Remote • Yesterday

Easy Apply

Contract, Third Party

$55 - $60

Help Desk/Desktop Support Analyst

Robert Half

Remote or Raleigh, North Carolina • Today

Easy Apply

Contract

USD 17.41 - 20.16 per hour

IT Helpdesk Support Specialist

VAST Data

Campbell, California • Today

Full-time

Junior Help Desk Intern (Summer 2027)

Muon Space

Mountain View, California • Today

Full-time

USD 40.00 per hour

Oracle HCM Help Desk Functional Consultant (Case Management)

StarTechs Inc.

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Prism Trainer/Help Desk Specialist

Verdantas

Remote or District of Columbia • Today

Full-time

USD 100,000.00 - 120,000.00 per year

Help Desk Support Specialist | Network Solutions

CBIZ

Remote or Maryland Heights, Missouri • Today

Full-time

Help Desk Specialist – Application Support

Arch Systems, LLC

Remote • 12d ago

Easy Apply

Full-time

63000 - 70000

Technical Helpdesk & Network Remote Support Agent II

Computer Task Group, Inc

Remote • Today

Full-time

USD 22.14 per hour

Tier I Helpdesk

Robert Half

Remote or Burlington, Massachusetts • Today

Easy Apply

Contract

USD 28.00 - 30.00 per hour

2nd Shift Help Desk Support

Sentinel Technologies

Remote or Downers Grove, Illinois • Today

Full-time

Compensation information provided in the description

ServiceNow Help Desk Support

Navigant Consulting

Remote • Today

Full-time

USD 70,000.00 - 116,000.00 per year

Help Desk

SYSTEM SOFT TECHNOLOGIES LLC

San Francisco, California • Today

Easy Apply

Contract

Helpdesk Team Manager

Synergy Business Innovation & Solutions Inc

Remote • Today

Full-time

USD 100,000.00 - 110,000.00 per year

IT Help Desk Technician (Windows) – Contract

Atlantic Partners

San Francisco, California • Today

Easy Apply

Contract

Depends on Experience

Ivanti Implementation Consultant – Help Desk & Inventory Migration

Triune Infomatics Inc

Remote • 6d ago

Easy Apply

Contract

75 - 80

IT Helpdesk Technician

Xona Space Systems, Inc

Burlingame, California • Today

Full-time

USD 70,000.00 - 90,000.00 per year

Bayside Solutions

Job Details

Skills

Helpdesk Analyst

Summary

Helpdesk Analyst

W2 Contract

Pay Rate: $28 - $32 per hour

Location: Dublin, CA - Onsite Role

Duties and Responsibilities:

Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email requests for assistance from users.

Follow up on open tickets from the Help Desk call tracking system, escalate problems to other IT employees (when appropriate) to obtain timely resolution, provide or coordinate basic support, installation services, and maintenance of hardware equipment, provide after-hours (pager) support during assigned weeks, and participate in departmental projects and programs (which include rollouts, upgrades, and modifications)

Provide daily software and/or hardware support to telephone, email, and in-person requests for assistance from users.

Identify, research, and resolve software/hardware problems.

Use various administrative tools to perform tasks such as unlocking locked accounts.

Responsible for logging calls and following up on open tickets in the call tracking system

Responsible for escalating issues when appropriate

Responsible for providing or coordinating software/hardware support, installation services, and maintenance

Coordinate daily job tasks and responsibilities with the Help Desk Supervisor.

Requirements and Qualifications:

Ticketing experience: Remedy, ServiceNow, etc.

Customer service is going to be huge; this person needs to have great customer service skills.

Fast-paced environment; needs to come from an enterprise-level environment.

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at ;/span>

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10119262
Position Id: 25640-143
Posted 15 hours ago

Company Info

About Bayside Solutions

Staffing services for San Francisco and Sacramento employers and jobs seekers.

Your staffing requirements can't be put into a box. Your business is unique. So, at Bayside Solutions, we do things a little differently. Actually, a whole lot differently.

No corporate model. No cookie-cutter answers. Our relationship-driven network and philosophies allow us to be flexible, identifying and fixing our clients' unique problems-- providing the key people they need, adding value to their businesses, and delivering surprising levels of service. (At least that's what our clients tell us.)

You'll work in partnership with a single point of contact-- a senior level professional who delves deep into your business to learn your expectations, your challenges and your visions. So deep that sometimes staffing solutions you never even considered are uncovered. The sorts of solutions that make your business more efficient, allow you to capitalize on opportunities and send your bottom line soaring.

Oh, and our recruits. Those relationships are just as impressive, developed through our client contacts, network referrals, and trade association resources. We know the top professionals in your industry, their strengths, their goals and their objectives. And best of all, we can deploy top people when you need them, where you need them.

We're in this with you for the long haul. Never be put into a big corporate box again.

Contact Bayside Solutions today and let's start to talk.

Fitment

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Contact the job poster

Nanette Weddell

Recruiter @ Bayside Solutions

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Bayside Solutions

Job Details

Skills

Helpdesk Analyst

Summary

Helpdesk Analyst

W2 Contract

Pay Rate: $28 - $32 per hour

Location: Dublin, CA - Onsite Role

Duties and Responsibilities:

Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email requests for assistance from users.

Follow up on open tickets from the Help Desk call tracking system, escalate problems to other IT employees (when appropriate) to obtain timely resolution, provide or coordinate basic support, installation services, and maintenance of hardware equipment, provide after-hours (pager) support during assigned weeks, and participate in departmental projects and programs (which include rollouts, upgrades, and modifications)

Provide daily software and/or hardware support to telephone, email, and in-person requests for assistance from users.

Identify, research, and resolve software/hardware problems.

Use various administrative tools to perform tasks such as unlocking locked accounts.

Responsible for logging calls and following up on open tickets in the call tracking system

Responsible for escalating issues when appropriate

Responsible for providing or coordinating software/hardware support, installation services, and maintenance

Coordinate daily job tasks and responsibilities with the Help Desk Supervisor.

Requirements and Qualifications:

Ticketing experience: Remedy, ServiceNow, etc.

Customer service is going to be huge; this person needs to have great customer service skills.

Fast-paced environment; needs to come from an enterprise-level environment.

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at ;/span>

Dice Id: 10119262
Position Id: 25640-143
Posted 15 hours ago