StarTechs Inc.
StarTechs Inc.

Oracle HCM Help Desk Functional Consultant (Case Management)

Remote • Posted 1 hour ago • Updated 35 minutes ago
Contract W2
Contract Independent
Contract Corp To Corp
12 Months
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Oracle HCM
  • Help Desk
  • Case Management
  • HR Service Requests
  • Case Routing

Summary

Requirement details:

Job Title: Oracle HCM Help Desk Functional Consultant (Case Management)

Location: Remote

Duration: 12+ Months

 

 Responsibilities:

Implement and configure Oracle HCM Help Desk.

Manage HR Help Desk and Case Management functionality.

Configure case categories, queues, priorities and assignment rules.

Handle case routing, escalation and resolution.

Configure HR service requests and employee self-service.

Manage case lifecycle and workflow configurations.

Perform SIT, UAT and functional testing.

Provide production support and troubleshoot issues.

Coordinate with HR, business and technical teams.

 

Required Skills:

Oracle Fusion HCM Cloud.

Oracle HCM Help Desk.

Case Management experience.

HR Service Requests and Case Routing.

Functional Configuration and Testing.

Implementation and Support Experience.

Key Focus: Oracle HCM Help Desk, Case Management configuration, HR service delivery and employee support.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91085654
  • Position Id: 9133199
  • Posted 1 hour ago
Contact the job poster
Mahendhar Kinjarapu

Mahendhar Kinjarapu

Sr.Recruiter @ StarTechs Inc.

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