Work Location: Durham, NC 27707
Experience: 8–10 Years
Contract Duration: 12 Months
Job Summary
We are seeking an experienced Technology Specialist with strong expertise in Facets Developer, healthcare payer systems, claims processing, and enrollment. The ideal candidate will support healthcare application development and operations by performing configuration, data analysis, database querying, troubleshooting, and issue resolution.
The candidate should have a solid understanding of healthcare insurance processes and the ability to analyze complex data issues while supporting business and operational requirements.
Key Responsibilities
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Configure, develop, and support Facets applications within healthcare payer environments.
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Support claims processing, enrollment, and related healthcare administration workflows.
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Write and execute SQL queries to retrieve, validate, and analyze application data.
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Perform data analysis and database troubleshooting to identify and resolve operational issues.
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Investigate application defects, configuration issues, and data discrepancies.
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Support application development, enhancements, testing, and production issue resolution.
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Collaborate with business analysts, technical teams, and operational stakeholders to understand requirements.
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Validate data integrity and ensure accurate processing of claims and enrollment transactions.
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Assist with root-cause analysis and implement corrective actions.
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Support ongoing application maintenance and continuous improvement initiatives.
Primary Skills
Secondary Skills
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Healthcare Insurance Workflows
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Facets Application Development
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Database Validation & Data Integrity
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Application Support & Maintenance
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Defect Analysis & Resolution
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Root-Cause Analysis
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Application Testing & Enhancements
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Business Requirements Analysis
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Production Support
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Cross-Functional Collaboration
Required Qualifications
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8–10 years of relevant experience in healthcare technology, Facets development, configuration, or application support.
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Hands-on experience with Facets configuration and healthcare payer systems.
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Strong SQL skills, including database querying, data analysis, and troubleshooting.
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Experience supporting claims processing and enrollment workflows.
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Ability to investigate application issues and resolve data-related discrepancies.
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Strong analytical, problem-solving, and communication skills.
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Ability to collaborate with technical and business teams to meet operational requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations to qualified applicants with disabilities and for sincerely held religious beliefs, as required by applicable law. Applicants who require a reasonable accommodation during the hiring process may request assistance.
Employment may be contingent upon the successful completion of job-related pre-employment screening, which may include background and reference checks and, where permitted by applicable law and applicable to the position, drug testing. All such screening will be conducted in accordance with applicable federal, state, and local laws.
