Search Jobs | Dice.com

2 results (0 new)

Group by company

Google CCAI Expert

Sidmans

East Hartford, Connecticut • 7d ago

Easy Apply

Full-time, Third Party

Lead CCAI Expert

Sidmans

Hybrid in East Hartford, Connecticut • 5d ago

Easy Apply

Contract, Third Party

Depends on Experience

Job Details

Skills

Contact Center AI (CCAI)
Google Cloud
AI / ML

Summary

Key Responsibilities

Maintain and evolve event-driven contact center services built on CCAI and Google Cloud Platform that process real-time customer interactions and deliver contextual insights, recommendations, or guidance to agent-facing applications during live engagements.
Design and implement GenAI solution architectures using enterprise-approved LLMs and cloud platforms
Define reference architectures for GenAI components (LLMs, vector stores, APIs, orchestration layers)

Required Skills & Experience

Core Focus (Must-Have)Hands-on experience with Google Cloud Platform, especially Contact Center AI (CCAI), Agent Assist, DialogflowPub/Sub, Cloud Run, IAM, service accounts
Experience building or supporting real-time / streaming systems
Strong backend development skills (Python)Docker and cloud-native microservices
Generative AI / ML (Required)Experience delivering LLM-based solutions in production
Familiarity with RAG architectures, vector search, and evaluation
Prompt engineering and response quality tuning
Understanding of responsible AI, privacy, and security considerations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91072836
Position Id: 9038472
Posted 7 days ago

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Contact the job poster

Satya Sakuru

Recruiter @ Sidmans

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Lead CCAI Expert

Hybrid in East Hartford, Connecticut

•

5d ago

Role: Lead CCAI ExpertLocation: Hartford, CTDuration: 12+ Months ContractJob Description:Lead Google CCAI ExpertRole SummaryWe are seeking a Lead AI / Cloud Expert to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI (CCAI).The role also involves contributing to broader AI and Generative AI solution architecture, including the design and evolution of event-driven, cloud-native services that leverage enterprise-approved LLMs to deliver re

Easy Apply

Contract, Third Party

Depends on Experience

Lead CCAI Engineer

Remote

•

Yesterday

We are seeking a Senior AI / Cloud Engineer to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI (CCAI). The role also involves contributing to broader AI and Generative AI solution architecture, including the design and evolution of event-driven, cloud-native services that leverage enterprise-approved LLMs to deliver real-time insights, guidance, and automation across contact center and agent-facing applications. Key Responsibilities Ma

Easy Apply

Contract

Depends on Experience

Cloud Engineer

Wilton, Connecticut

•

Today

Introduction to the role ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market, and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more po

Full-time

Customer Experience (CX) Solution Architect - Google Cloud (Gemini Enterprise)

Illinois

•

Today

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location This is a hybrid role based in one of the preferred locations - Atlanta, GA / New Yo

Full-time

USD 88,544.00 - 207,401.00 per year

More jobs at Sidmans in East Hartford, CT

Job Details

Skills

Contact Center AI (CCAI)
Google Cloud
AI / ML

Summary

Key Responsibilities

Maintain and evolve event-driven contact center services built on CCAI and Google Cloud Platform that process real-time customer interactions and deliver contextual insights, recommendations, or guidance to agent-facing applications during live engagements.
Design and implement GenAI solution architectures using enterprise-approved LLMs and cloud platforms
Define reference architectures for GenAI components (LLMs, vector stores, APIs, orchestration layers)

Required Skills & Experience

Core Focus (Must-Have)Hands-on experience with Google Cloud Platform, especially Contact Center AI (CCAI), Agent Assist, DialogflowPub/Sub, Cloud Run, IAM, service accounts
Experience building or supporting real-time / streaming systems
Strong backend development skills (Python)Docker and cloud-native microservices
Generative AI / ML (Required)Experience delivering LLM-based solutions in production
Familiarity with RAG architectures, vector search, and evaluation
Prompt engineering and response quality tuning
Understanding of responsible AI, privacy, and security considerations

Dice Id: 91072836
Position Id: 9038472
Posted 7 days ago

Fitment