We are looking for Senior Business and Change Management Analyst for our client in Edmonton, AB
Job Title: Senior Business and Change Management Analyst
Job Location: Edmonton, AB
Job Type: Contract
Job Overview:
Requirement/Must Have:
- University degree in Business Administration, Commerce, Public Administration, Organizational Development, Change Management, Information Systems, or a related discipline.
- Four (4) years of progressively responsible experience in business analysis, organizational change management, project delivery, process improvement, or related fields.
- Certified Business Analyst (IIBA) or equivalent.
- Certified Change Management Professional (ACMP, Prosci Certified Change Practitioner, CMI, APMG Change Management Practitioner).
- Demonstrated experience in developing integrated plans, portfolio and project reporting and communicating progress to senior executives.
- Experience assisting clients to execute strategies with technology, process, organizational design and IT operations.
- Experience in a project management role.
- Experience in the development of project documents for a wide variety of initiatives and projects that adhere to legislative, legal and audit requirements for content management systems.
- Experience supporting and collaborating directly with stakeholders, external and internal business areas.
- Strong verbal and written communication skills.
- Experience with various software development methodologies including Agile, Waterfall, Scrum, and Kanban.
- Experience working with cross-functional teams to understand detailed requirements and align the design to product vision and user needs.
- Senior leadership experience defining project scope, goals and deliverables such as roadmaps, governance, briefing notes, and business cases.
- Experience leading project governance, change management and communication activities.
Responsibilities:
- Lead and support projects from inception through implementation to ensure improved program and service delivery aligns with organizational strategic priorities.
- Conduct discovery sessions, stakeholder interviews, workshops, and business needs assessments to identify business challenges and opportunities.
- Elicit, analyze, document, and validate business, functional, and technical requirements.
- Develop business cases, process maps, user stories, use cases, and other project documentation.
- Analyze and evaluate current business processes and recommend improvements to increase efficiency, effectiveness, and service quality.
- Support the development, enhancement, testing, implementation, and maintenance of business applications and systems.
- Collaborate with project teams, technical resources, and business stakeholders to ensure solutions meet business objectives.
- Facilitate user acceptance testing (UAT), business readiness assessments, and implementation activities.
- Assist the project manager in the identification of risks and issues and recommend mitigation strategies.
- Develop and execute change management strategies and plans that support successful adoption of business processes, systems, and organizational initiatives.
- Conduct stakeholder analysis and change impact assessments to identify organizational risks, readiness factors, and adoption requirements.
- Partner with business leaders and project teams to build awareness, commitment, and support for organizational change.
- Develop and implement communication, engagement, resistance management, coaching, and training plans that address stakeholder needs throughout the change lifecycle.
- Assess organizational readiness and recommend actions to improve change acceptance and sustainability.
- Support leaders in managing resistance and reinforcing desired behaviors and outcomes.
- Measure and monitor adoption, utilization, and proficiency of implemented solutions and identify opportunities for continuous improvement.
- Facilitate workshops, presentations, and change-related discussions to support stakeholder engagement and organizational alignment.
- Support operational initiatives and ensure alignment with divisional goals, strategies, and priorities.
- Analyze business performance measures and identify opportunities for process optimization and service improvement.
- Provide recommendations to leadership to support informed decision-making.
- Contribute to business planning, operational planning, and continuous improvement initiatives.
- Develop and present options, recommendations, and implementation approaches to executives and decision makers.
Nice to Have:
- Active PMP certification as issued by the Project Management Institute or equivalent.
- Active Certified Scrum Master certification.
- Demonstrated experience with data integration between clinical applications.
- Demonstrated experience working as a Change Manager on a large complex custom software application development project.
- Experience in the analysis, development, and integration of complex IT systems with a focus on multiple data sources, web services, and legacy IT solutions.
- Experience in understanding complex businesses questions and framing the right analytical question to solve a business problem.
- Experience with Organizational Change Management methodologies such as Prosci ADKAR, ACMP, or Kotter.
- Experience with Value Stream Mapping.
- Experience in public sector environments and regulatory frameworks.
- Experience with business intelligence, reporting, and performance measurement.
Skills:
- Business Analysis.
- Organizational Change Management.
- Project Management.
- Process Improvement.
- Requirements Gathering.
- Stakeholder Management.
- Project Governance.
- Business Process Re-engineering.
- User Acceptance Testing (UAT).
- Business Readiness.
- Change Impact Assessment.
- Communication & Training.
- Agile/Scrum/Waterfall/Hybrid.
- Business Applications.
- Portfolio & Project Reporting.
- Facilitation.
- Problem-solving.
- Critical-thinking.
Qualification And Education:
- University degree in Business Administration, Commerce, Public Administration, Organizational Development, Change Management, or Information Systems.
- Certified Business Analyst (IIBA) or equivalent.
- Certified Change Management Professional (ACMP, Prosci, CMI, or APMG).
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
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