TEKsystems is seeking a bilingual IT Service Desk Technician to support a growing enterprise environment. This is a great opportunity for entry-level to mid-level candidates to gain hands-on experience within a structured IT support team with strong career growth potential. Responsibilities Provide Tier 1 support via phone, email, and chatTroubleshoot issues related to:Microsoft 365 (O365)Active Directory (password resets, access requests)Basic hardware/software issuesLog and manage tickets us