Role Overview:
We are seeking a seasoned and hands-on Oracle CPQ (Configure, Price, Quote) Developer cum Support Lead with 5+ to 7+ years of total IT experience, specializing in end-to-end implementation, customization, maintenance, and production support of Oracle CPQ Cloud (formerly BigMachines). The ideal candidate will possess deep technical expertise in Oracle CPQ Commerce, Configuration, and Document Engine, combined with a strong background in handling complex production support tickets, root-cause analysis, and seamless integrations with Oracle Sales Cloud (CRM) and ERP systems.
Key Responsibilities:
Development & Customization:
Design, configure, and develop complex CPQ solutions including Configuration rules, Commerce processes, Pricing matrices, and Document templates (BML scripting, XSL layout).
Write robust BigMachines Markup Language (BML) scripts and custom functions to handle complex pricing logic, configuration constraints, and workflow automation.
Implement and maintain UI customizations using JavaScript, HTML, CSS, and modern UI frameworks if applicable.
Support & Maintenance (L2/L3):
Drive operational excellence by leading production support activities, resolving high-priority incidents, and troubleshooting complex defects in Oracle CPQ.
Perform root cause analysis (RCA) for recurring system errors, performance bottlenecks, and integration failures.
Manage migration deployment packages (Migration Center), patch updates, and coordinate with Oracle Support for service requests (SRs).
Integrations & Administration:
Design and manage seamless integrations between Oracle CPQ and Oracle Sales Cloud (CRM), Oracle ERP Cloud, or third-party CRM/ERP systems using REST/SOAP APIs, Webhooks, and Dell Boomi/OIC middleware.
Handle user management, security profiles, permissions, data dictionaries, and catalog maintenance within the Oracle CPQ platform.
Collaboration & Stakeholder Management:
Work closely with business analysts, sales operations, and product managers to translate business quotation requirements into technical designs.
Mentor junior developers, review BML code/configurations, and establish development best practices and coding standards.
Document technical specifications, standard operating procedures (SOPs), and support runbooks.
