The Principal Engineer, Infrastructure and Operations is an integral driver of the Healthfirst cloud and operational excellence strategy. This role manages enterprise solutions in both public and private clouds while also utilizing tools to automate system deployment and configuration management tasks. The Principal Engineer is a Subject Matter Expert (SME), senior technical leader, and key decision maker for Engineers and Sr. Engineers who works collaboratively and/or autonomously in creating solutions. The Principal Engineer, I&O works with diverse technologies utilizing orchestration tools and automation to eliminate manual operations and create reliable and repeatable service delivery. The role is responsible for establishing standards of usage across our public and private cloud footprint. The Principal Engineer, I&O works with and mentors' other engineers to identify efficiency opportunities, eliminate waste, and improve the resiliency of our infrastructure platforms, while working with application development teams to support continuous delivery of new capabilities.
Duties & Responsibilities:
- Works vertically and horizontally across the Infrastructure and Operations portfolio supporting private/public cloud systems, operating systems, middleware, storage, database platforms, and other key infrastructure products.
- Assists department leadership by providing informal coaching and direction to I&O Engineering team
- Support the Buildout of CI/CD pipelines for Healthfirst applications.
- Assist in Onboarding of CI/CD Pipelines to the development teams.
- Document and design various processes around DevOps; update existing processes.
- Subject matter expert for advanced analysis and resolution of the most complex issues
- Develops repeatable automation to deliver capabilities more efficiently.
- Devises solutions to problems impacting mission critical systems and implements automation to prevent reoccurrence.
- Supports and implements private cloud Hybrid Cloud Infrastructure (HCI) technologies.
- Plays a senior role within a Center of Excellence for cloud usage and cloud development standards.
- Maintains an accurate picture of existing server, storage, networking, software and hardware and virtual environments to support scaling against various project requirements.
- Ensures all usage of cloud environments meet governance standards and contributes to improving standards for security and operational efficiency.
- Creates Standard Operating Procedures (SOPs) for Healthfirst operations teams to support the operations of the products.
- Acts as a senior escalation point for operations and delivery teams for incident and ticket resolution and participates in an on-call rotation.
- Serves as a technical leader within Infrastructure & Operations as well as with Development teams in areas of Cloud technology and automation.
- Other duties as assigned or required.
Minimum Qualifications:- A high school diploma or a GED from an accredited institution
- Experience in designing, building, and managing Linux/Unix-based and Windows systems.
- Extensive cloud experience within Amazon Web Services (AWS), Azure, Google Cloud Platform (Google Cloud Platform), etc.
- I&O Engineering work experience including oversight of public and private cloud technologies
- Proven and demonstratable experience with automation scripting tools including BASH, Python and/or PowerShell.
- Extensive Infrastructure as Code (IaC) experience with automation and open-source tools.
- Proven work experience in identifying repeatable processes and partnering with teams to push innovation and automation.
Preferred Qualifications:- Technical degree from an accredited institution or work experience equivalent.
- AWS Certified Solutions Architect
- Google Cloud Platform/Nutanix Certification.
- Experience in a Cloud Center of Excellence and driving business innovation.
- Experience implementing cloud services with an Infrastructure as code methodology using cloud formation, Ansible, or Terraform.
- Experience supporting Infrastructure as Code and CI/CD integration.
- Experience supporting and integrating database services both on-premise, and leveraging cloud hosted technologies.
- Expert understanding of cloud security best practices and implementing a least privileged model of access in AWS.
- Deep troubleshooting skills that involve analysis of logs, network traces, configuration data, automation tools to resolve issues until end-to-end systems are functioning.
- Experience with Kubernetes, deploying, and supporting containerized applications.
- Experience working with development teams as a cloud engineering subject matter expert to create cloud-native applications.
- Experience with system health monitoring and optimizing performance following Site Reliability Engineering (SRE) principles with leading industry tools.
- Experience working in regulated and/or high-security environments and industries (PCI, HIPAA, HITRUST, etc.).
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.
Know Your Rights
All hiring and recruitment at Healthfirst is transacted with a valid "@healthfirst.org" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
Hiring Range*:
- Greater New York City Area (NY, NJ, CT residents): $134,600 - $194,480
- All Other Locations (within approved locations): $119,600 - $177,905
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
*The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.
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