Job Summary for Services Engineer II, Subscriber - Design, deploy, and optimize VoLTE and IMS network solutions for current and future business needs.
- Operate and maintain VoLTE systems by monitoring alarms, KPIs, and logs to ensure optimal performance.
- Perform routine maintenance on system software, hardware, licenses, and certificates for service continuity.
- Manage small to medium VoLTE-related projects, coordinating with internal and external stakeholders.
- Troubleshoot and resolve complex customer and network issues related to VoLTE call flows, systems, and applications.
- Analyze and enhance network security protocols to maintain a secure environment.
- Respond urgently to system and network incidents, ensuring minimal service disruption.
- Conduct root cause analysis (RCA) on incidents and implement corrective and preventive actions.
- Develop detailed technical designs, operating procedures, MOPs, and test plans for new deployments.
- Execute MOPs and test plans prior to production release and document testing efforts.
- Mentor and provide advanced technical training to operational personnel as needed.
- Adapt to changing priorities in a fast-paced, real-time service environment while focusing on team objectives.
- Opportunity to expand expertise in VoLTE, IMS, LTE/5G, and next-generation wireless technologies, with a pathway to senior technical roles.
STM Consulting, Inc is a fully owned subsidiary of Spectrum Talent Management
STM Consulting, Inc. provides comprehensive Professional Services and IT Outsourced services across North America, Canada, Mexico, UK, Middle East and India. The solutions we offer include Flexible Staffing, Managed Services, Contingent Recruitment, Contract Staffing, Executive Search, Global Recruitment, IT Staff Augmentation, On-boarding and Payroll.
Since our inception in 2008, we have grown tremendously and have been on the path of constant growth and enrichment. With a specialization in various domains of the recruitment industry, we cater to the staffing and recruitment needs of firms on a global scale. Owing to our substantial talent pool and a deep understanding of the recruitment industry, we have made significant strides in the HR market. From Payroll Management, RPO, Permanent Recruitment to Flexi Staffing, the values that we offer to our clients has developed and transformed over the years. Due to this, we are the preferred choice for most of the patrons globally.
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