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PRODUCTION SUPPORT ENGINEER
APPLICATION SUPPORT ENGINEER
PRODUCTION SUPPORT ANALYST
IT PRODUCTION SUPPORT
APPLICATION SUPPORT ANALYST
PRODUCTION OPERATIONS ENGINEER
OPERATIONS SUPPORT ENGINEER
MAINFRAME PRODUCTION SUPPORT
PRODUCTION CONTROL ANALYST
PRODUCTION ENGINEER
COBOL
JCL
MAINFRAME
Z/OS
CA7
CA-7
ORACLE
SQL
PL/SQL
EDI 837
EDI 835
EDI
HEALTHCARE CLAIMS
CLAIMS
ADJUDICATION
VOUCHERING
DYNATRACE
JENKINS
PROMETHEUS

Summary

Company Description
Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation.

Role: Sr. Process Engineer Healthcare Production Support (EDI)
Location: Columbia, MD (Hybrid)
Job Type: Contract-To-Hire

Job Summary:
We are seeking an experienced Process Engineer Sr. IT Production Support with 57 years of experience supporting healthcare claims processing applications in a production environment. This person will monitor production systems, troubleshoot incidents, analyze logs, run SQL queries, and ensure daily batch jobs and claims processing complete successfully. The role is operational rather than development-focused.

Key Responsibilities

Monitor production systems, Jenkins pipelines, and batch jobs.
Review logs, alerts, and scripts.
Execute SQL queries to troubleshoot issues.
Coordinate production incidents with multiple teams.
Support EDI claim processing issues.
Update documentation and improve operational processes.
Provide regular production status updates.

Required Skills & Qualifications

57 years of experience.
Healthcare claims production support experience.
Production support/monitoring in healthcare.
EDI 837 transaction knowledge (999 error knowledge required).
SQL querying skills.
Experience reviewing logs, batch jobs, scripts, and SQL queries.
Dynatrace (preferred monitoring tool).
Flexibility for on-call and after-hours production support.
Rotational on-call support (typically one week per month), including weekends and after-hours when needed.

Lumen SolutionsGroup Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10483685
Position Id: 26-00589
Posted 12 days ago

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Sr. Process Engineer Healthcare Production Support (EDI)

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Sr. Process Engineer Healthcare Production Support (EDI)

Job Details

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Summary

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