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Skills

Information Systems
Continuous Improvement
IT Operations
System Monitoring
Issue Resolution
Risk Management
Service Delivery
Customer Satisfaction
Regulatory Compliance
Business Cases
Investments
Budget
Resource Allocation
Emerging Technologies
Information Technology
Computer Science
Leadership
Team Building
Accountability
Cyber Security
HIPAA
ISO 9000
Communication
Problem Solving
Conflict Resolution
Analytical Skill
Management
Productivity
Customer Service
Collaboration
ITIL
PMP
CompTIA

Information Systems
Continuous Improvement
IT Operations
System Monitoring
Issue Resolution
Risk Management
Service Delivery
Customer Satisfaction
Regulatory Compliance
Business Cases
Investments
Budget
Resource Allocation
Emerging Technologies
Information Technology
Computer Science
Leadership
Team Building
Accountability
Cyber Security
HIPAA
ISO 9000
Communication
Problem Solving
Conflict Resolution
Analytical Skill
Management
Productivity
Customer Service
Collaboration
ITIL
PMP
CompTIA

Summary

Job Description

Job Summary

The Manager, Information Systems is responsible for leading a team of IT professionals to deliver secure, scalable, and high-performing technology solutions that align with organizational goals. This role oversees day-to-day IT operations, manages cross-functional initiatives, and ensures compliance with security and regulatory standards. The Manager partners with business leaders to support strategic technology planning, service delivery, and continuous improvement across systems, infrastructure, and support services.

Essential Functions

Leads, mentors, and develops a team of IT professionals to ensure effective performance, collaboration, and growth.
Oversees the planning and execution of technology initiatives, ensuring projects are delivered on time, within scope, and aligned with business priorities.
Manages daily IT operations, including system monitoring, issue resolution, and risk mitigation.
Collaborates with internal stakeholders to assess technology needs, support service delivery, and promote customer satisfaction.
Develops and enforces IT policies, procedures, and standards that align with organizational requirements and industry best practices.
Ensures compliance with regulatory requirements and security frameworks; monitors systems for vulnerabilities and enforces corrective actions.
Tracks and reports on key service metrics, project status, and team performance.
Develops business cases for technology investments and supports budget planning and resource allocation.
Maintains awareness of emerging technologies, recommending improvements that drive efficiency, reliability, or security.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

H.S. Diploma or GED required
Bachelor's Degree in Information Technology, Computer Science, or a related field preferred
5-7 years of experience leading technical teams required
5-7 years of technical experience in IT systems, infrastructure, or applications required
Experience managing technology projects, vendors, or implementations preferred
Experience managing cross-functional IT initiatives or enterprise-scale projects preferred

Knowledge, Skills and Abilities

Strong leadership and team development skills, with the ability to coach, delegate, and drive accountability.
Ability to plan, manage, and execute technical projects while balancing operational responsibilities.
Broad knowledge of IT systems, infrastructure, applications, and cybersecurity practices.
Familiarity with regulatory standards and frameworks such as HIPAA, NIST, or ISO.
Excellent written and verbal communication skills, with the ability to present complex technical information to non-technical stakeholders.
Strong problem-solving and analytical skills, with the ability to manage competing priorities in a dynamic environment.
Proficiency with productivity tools such as Google Workspace.
Commitment to customer service and cross-functional collaboration.

Licenses and Certifications

ITIL, PMP, CompTIA, or other relevant certifications preferred

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10204494
Position Id: f441a6aff57ac2d604c89e1d11558713
Posted 4 days ago

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New Jersey

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Today

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned ent

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Essential Job Duties: Position 1 / Senior IT Technology Architect Collaborate with stakeholders, IT leadership, Department Management Team, vendors, and industry partners to define strategic technology direction and solution standards. Develop and maintain IT service, technology, and architecture roadmaps that align with organization business goals, operational needs, and long-term strategy. Design secure, scalable, resilient, and interoperable IT architectures that support enterprise systems,

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Manager, Information Systems (Infrastructure & IT)

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