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Job Details

Skills

Prototyping
Application Development
Reporting
Business Process
Research
Roadmaps
Business-to-business
Documentation
Change Management
Training
Relationship Building
Cloud Computing
Scripting
Python
Groovy
RESTful
JSON
Confluence
JIRA
Workflow
Atlassian
Amazon Web Services
Agile
Management
Analytical Skill
Problem Solving
Conflict Resolution
Communication
English
Attention To Detail
IT Project Management

Summary

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company?s premier vacation brands including Disney?s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology teamis responsible forthe end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including theMyDisneyExperienceapp andHey, Disney!?

We are looking for an experienced Sr. Systems Engineer with Atlassian Development experience to support our B2B Products with as we leverage Atlassian Cloud and its surrounding ecosystem, including plugins, integrations, and platform applications.? Responsibilities include all aspects of development, support, configuration, and automation for these business-critical applications and support of ongoing project work to implement Atlassian Cloud products.

WhatYou?llDo:

Implement Atlassian Cloud features by driving technical aspects of the implementation, including data, plugins, infrastructure, andfunctionality.

Architect business-critical functionality for users as needed by coding, prototyping, scripting, or outlining solutions.
Create, manage, and support all administrative functions associated with the Atlassian Cloud product suite.

Develop all critical aspects of Atlassian Cloud tooling including but not limited to application development, workflows, screen schemes, automations, JQL, reporting, permissions, notifications, custom fields, marketplace add-ons, and integrations.

Investigate and perform advanced troubleshooting for reported issues in B2B products. Manage escalations with internal or third-party support, asrequired.

Gather requirements for business processes anddetermineways tooptimizeandimprove softwaresetup and workflows, as well asidentifywhere functionality needs to improve to meet user requests.Work closely with internal teams to understand their business challenges to build solutions that meet their unique needs with B2B products.

Serve assubjectmatter expert for B2B productsand support teams across the organization that use B2B products to manage their work.

Research products including vendor roadmapthatcanbe used for continuous improvements.

Evaluate and recommend new plugins/applications to enhanceB2B functionality, including installing, managing, andadministeringgplugins/applications.

Understandsystemsarchitecturetoidentifyupstream and downstream impacts when implementing solutions.

Create andmaintaindocumentation on Atlassian Cloud product configurations, automations, and processes tofacilitatechange management and training for internal teams.

Work closely with other Disney teams and vendors on maintenance, troubleshooting, and upgrades.

Refine current Jira processes to be more streamlined and uniform for teams.

Execute Production deployments during non-business hours.

Must havecustomer-service driven mindset with strong relationship building skills.

Required Skills & Qualifications:

Minimum of5+years of job experience in a large Atlassian environment (~10,000 users)

Experience with Atlassian Cloud product suite

Expertisein Forge App Development and coding best practices for Atlassian Cloud

Proficient knowledge and coding/scripting experience using Python, Groovy, or similar languages

Expert with REST API and JSON

Proficient in Confluence space administration

Deepexpertisein Jira workflow administration, Automation for Jira,ScriptRunnerand JQL skills

Process governance experience or strong automation workflow knowledge

Proventrack recordwith Atlassian plugin installations and upgrades

Hands-on experience supporting Atlassian tools in on-prem or AWS environments

Experience with Agilemethodologylifecycle and working on an Agile delivery team

Excellent time management and prioritization skills

Ability to work in a collaborative, team environment

Strong analytical and problem-solving skills

Proficient in both verbal and written communication in English and attention to detail

Strong interpersonal skills to communicate with stakeholders

Demonstrates awareness of the broader Disney technical infrastructure to be able to extrapolate impact of changes in thearchitecture.

Troubleshooting skills, the ability todetermineimpact, the ability to resolve complexissuesand to exercise sound judgment and initiative in stressful situations.

Knowledge of major components of relevant technologies.

Basic experience in technical project management from an engineering perspective.

Required Education:

Bachelor\'s or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience??

#DISNEYTECH

The hiring range for this position in Orlando, FL is $111,900 to $150,000 per year, in Anaheim, CA and Glendale, CA is $117,500 to $157,500 and in Seattle, WA is $123,000 to $165,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate?s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1d8578
Position Id: 104607454
Posted 17 hours ago

EverPro - Software Engineering Operations Specialist (Remote, US)

Remote

•

Today

Role Summary The Engineering Operations Analyst is a hands-on operator responsible for implementing, maintaining, automating and continuously improving a unified Software Development Lifecycle (SDLC) across a portfolio of software applications. This role is deeply embedded in day-to-day engineering and product operations, owning Atlassian Jira, Confluence, and Productboard configurations and actively building workflows, automation, and integrations that support efficient quality delivery. This

Full-time

USD 90,000.00 - 100,000.00 per year

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