York Space Systems was founded to radically improve spacecraft affordability and reliability, transforming, and enabling next- generation space mission operations worldwide. Today, York is one of the most innovative aerospace companies, specializing in end-to-end customer solutions and the rapid production of spacecraft platforms. York's complete Space Segment Solution includes spacecraft production, payload integration, system integration & test, launch services, ground segment services, and mission operations, enabling customers to leverage York's existing technology solutions to get to orbit rapidly and responsively. We're looking to expand our team across the board.
We are seeking an experienced IT Manager to provide leadership and oversight for information technology services, business applications, user support, technology projects, vendor relationships, and IT operations. This position ensures technology solutions support organizational goals, improve operation efficiency, and deliver exceptional customer service. The role serves as a strategic partner to business stakeholders while managing IT staff, technology initiatives, and day-to-day service delivery.
This role will be fully on-site in our Greenwood Village, Colorado office.
Responsibilities- Supervise, mentor, and evaluate IT staff.
- Manage Helpdesk ticket queue.
- Establish performance expectations (SLAs) and professional development plans
- Foster a culture of collaboration, customer service, innovation, and accountability.
- Assist with workforce planning, hiring, and succession planning activities.
- Lead the delivery of IT support services to ensure timely and effective resolution of user issues.
- Oversee incident, request, problem, and change management processes.
- Continuously improve IT service delivery and operational efficiency.
- Develop and maintain IT policies, procedures, and operational standards.
- Support records management, data governance, and technology-related audits.
- Promote best practices for technology use and information management.
- Develop and maintain departmental budgets.
- Track expenditures and identify opportunities for cost optimization.
Qualifications- Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience may be considered.
- 5+ years of progressive experience in IT operations, systems administration, or network management.
- 2+ years of leadership or team-lead experience preferred.
- Strong knowledge of cloud platforms, cybersecurity frameworks, and end-user support environment.
- Excellent problem solving, communication, and organizational skills.
- Ability to work effectively with cross-functional teams and stakeholders at all levels.
- Self-starter.
- Currently employed with York through the Skillbridge program
- Willingness to work full-time in our Greenwood Village, CO office; this position does not support remote or hybrid work.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance.
Benefits- 100% employer-paid medical, dental, and vision insurance (subject to spousal surcharge).
- Company holidays, floating holidays, and sick time.
- Unlimited PTO.
- Generous 401(k) match.
How To ApplyInterested candidates are encouraged to apply by clicking the "Apply" link at the top of the page. York Space Systems will be accepting applications on a rolling basis until the position is closed. York Space Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, military or protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Must have permanent authorization to work in the United States. This policy applies to all terms and conditions or employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. YORK SPACE SYSTEMS IS AN EEO EMPLOYER.
