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Genesys Architect

MK Software Solutions Inc

Hartford, Connecticut • Today

Easy Apply

Contract

$40 - $42

Genesys Cloud Architect

Conch Technologies

Hartford, Connecticut • 2d ago

Easy Apply

Third Party, Contract

Depends on Experience

Salesforce Architect (Genesys)

Innovatix Technology Partners

Remote • 8d ago

Easy Apply

Full-time

85 - 95

Genesys Cloud Architect at San Diego CA (Remote)

Excelon Solutions LLC

Remote • Today

Easy Apply

Contract, Third Party

Salesforce Technical Architect (Genesys Cloud)

Software Technology Inc

Remote • 9d ago

Easy Apply

Third Party, Contract

Depends on Experience

Salesforce Technical Architect (Genesys Cloud) - Ex Genesys

I-Link Solutions

Remote • Today

Easy Apply

Contract

Depends on Experience

Genesys Cloud Architect

Miratech

Remote or New York, New York • Today

Full-time

Genesys Cloud Architect

Miratech

Remote or Philadelphia, Pennsylvania • Today

Full-time

Genesys Cloud Architect

Miratech

Remote or Arizona City, Arizona • Today

Full-time

Genesys Cloud Architect

Miratech

Remote or Texas City, Texas • Today

Full-time

Principal AI Architect

DIRECTV Enterprises Inc.

Remote or El Segundo, California • Today

Full-time

USD 134,363.00 - 244,036.00 per year

Job Details

Skills

Genesys
Cloud
Genesys Cloud
CRM
integrations
cloud platform
IVR
agent
softphone
voice recording

Summary

Genesys Cloud Architect

Location: Hartford, CT, USA

Skillset: Genesys Cloud + Java

Experience: 10+ Years

Job Description:

Design and architect Contact Center solutions on Genesys Cloud.
Expertise in design, implementation, and maintenance of contact center technology infrastructure.
Develop scalable, reliable, and high-performing contact center solutions.
Hands-on experience with telephony, CRM integrations, cloud platforms, security protocols, and Genesys Cloud integrations.
Experience in IVR development on Genesys Cloud.
Knowledge of Agent Softphone, Voice Recording, and Reporting Architecture is an added advantage.
Ability to create customer-centric and efficient contact center solutions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91138806
Position Id: 9091296
Posted 3 days ago

Fitment

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Ajay Yadav

Recruiter @ MK Software Solutions Inc

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Genesys Cloud Architect

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2d ago

Hi, Greetings from Conch Technologies Inc Position:Genesys Cloud Architect Location: Hartford, CT Duration: 12+ Months Contract Skillset: Genesys Cloud + Java Job Description: Design and architect Contact Center solutions on Genesys Cloud. Expertise in design, implementation, and maintenance of contact center technology infrastructure. Develop scalable, reliable, and high-performing contact center solutions. Hands-on experience with telephony, CRM integrations, cloud platforms, securit

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Salesforce Technical Architect (Genesys Cloud) - Ex Genesys

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Pre-Screening Questions Q1: Do you have hands-on experience architecting, designing, and implementing telephony integrations between Salesforce using Open CTI and Genesys Cloud CX or Genesys Engage? Please describe the integration and your specific responsibilities. Q2: Have you configured or architected Salesforce Omni-Channel routing in conjunction with Genesys? Do you have experience synchronizing agent availability/presence between Salesforce Service Cloud and Genesys? Q3: Have you designed

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More jobs at MK Software Solutions Inc in Hartford, CT

Job Details

Skills

Genesys
Cloud
Genesys Cloud
CRM
integrations
cloud platform
IVR
agent
softphone
voice recording

Summary

Genesys Cloud Architect

Location: Hartford, CT, USA

Skillset: Genesys Cloud + Java

Experience: 10+ Years

Job Description:

Design and architect Contact Center solutions on Genesys Cloud.
Expertise in design, implementation, and maintenance of contact center technology infrastructure.
Develop scalable, reliable, and high-performing contact center solutions.
Hands-on experience with telephony, CRM integrations, cloud platforms, security protocols, and Genesys Cloud integrations.
Experience in IVR development on Genesys Cloud.
Knowledge of Agent Softphone, Voice Recording, and Reporting Architecture is an added advantage.
Ability to create customer-centric and efficient contact center solutions.

Dice Id: 91138806
Position Id: 9091296
Posted 3 days ago

Fitment