Salesforce Technical Lead Health Cloud
Required Qualifications
10+ years of Salesforce experience leading enterprise-scale implementations and delivery teams.
Deep expertise in Salesforce Health Cloud; Data Cloud experience strongly preferred.
Salesforce Platform Developer I certification required; additional Salesforce certifications preferred (PD II, Architect, Agentforce Specialist).
Strong hands-on expertise with:
o Apex, SOQL/SOSL
o Lightning Web Components (LWC)
o Salesforce Flow and Platform Automation
o Service Cloud and Health Cloud
o REST APIs and Salesforce integrations
o FHIR/HL7 integrations
o Event-driven architecture (Kafka)
Data Cloud experience preferred.
Experience building Agentforce solutions and AI-powered agents.
Experience with Salesforce DevOps and CI/CD tools (Git, AutoRABIT/Copado, Salesforce CLI).
Strong healthcare payer/provider domain knowledge, including claims, case management, or workflow automation.
Experience leading Agile/SAFe teams across onshore and offshore delivery models.
Excellent communication, stakeholder management, and leadership skills.
Key Responsibilities
Lead the design, development, and delivery of Health Cloud and Service Cloud solutions supporting claims workflow and operational transformation.
Architect scalable integrations using REST APIs, FHIR, Kafka, MQ, and enterprise event-driven patterns.
Own end-to-end technical delivery, including solution design, estimation, code reviews, performance optimization, release management, and CI/CD.
Lead and mentor global development teams, establishing Salesforce best practices, design standards, and governance.
Ensure compliance with HIPAA, PHI, security, audit, and access-control requirements.
Partner with Product, Architecture, Security, and Data teams to drive innovative, scalable Salesforce and AI-enabled solutions.
Champion adoption of modern Salesforce capabilities, including Agentforce, Data Cloud, automation, and AI.
What Makes This Role Successful
Combines deep Salesforce technical expertise with strong delivery leadership.
Drives modernization through Health Cloud, Data Cloud, and AI-enabled capabilities.
Balances hands-on architecture with team leadership and business partnership.
Delivers scalable, secure solutions that improve claims operations and member experience.
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