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3d ago
Voice SME / Developer Location: Houston, TX (Onsite) Key Responsibilities Design and develop IVR call flows for inbound and outbound customer journeys.Develop and deploy AI-powered Voice Bots for customer self-service and automated calling.Build conversational workflows using ASR, TTS, NLU/LLMs, and dialogue management.Develop integrations with REST APIs, webhooks, CRM systems, databases, and enterprise applications.Design bot-to-human escalation while passing on the relevant customer and conver
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120000 - 130000
