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Job Details

Skills

Tier 2
Service Delivery
SLA
Root Cause Analysis
Virtualization
Network Design
Leadership
Technical Support
Continuous Improvement
ISO/IEC 27001:2005
Auditing
Documentation
Regulatory Compliance
Active Directory
Microsoft Operating Systems
Microsoft Windows Server
Management
Microsoft Office
Microsoft Exchange
Identity Management
Computer Networking
LAN
WAN
Firewall
Switches
Routing
MES
IT Management
Communication
Conflict Resolution
Problem Solving
Decision-making
FOCUS
Operational Efficiency
Manufacturing
IT Operations
Issue Resolution
Partnership
Collaboration
Innovation

Tier 2
Service Delivery
SLA
Root Cause Analysis
Virtualization
Network Design
Leadership
Technical Support
Continuous Improvement
ISO/IEC 27001:2005
Auditing
Documentation
Regulatory Compliance
Active Directory
Microsoft Operating Systems
Microsoft Windows Server
Management
Microsoft Office
Microsoft Exchange
Identity Management
Computer Networking
LAN
WAN
Firewall
Switches
Routing
MES
IT Management
Communication
Conflict Resolution
Problem Solving
Decision-making
FOCUS
Operational Efficiency
Manufacturing
IT Operations
Issue Resolution
Partnership
Collaboration
Innovation

Summary

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.

Job Description
Key Responsibilities

***This position will require up to 25% travel

Oversee day-to-day IT support across multiple plants and offices
Serve as Tier 2/3 escalation for complex technical issues
Ensure consistent service delivery and SLA performance
Drive root cause analysis and long-term issue resolution
Standardize IT processes, tools, and support models across sites
Ensure uptime and reliability of plant systems (MES, traceability, shop floor technology)
Support production-critical infrastructure and connectivity
Oversee Active Directory, Microsoft 365, virtualization, and network infrastructure
Provide leadership and guidance to plant IT support staff
Lead regional IT projects and continuous improvement initiatives
Manage vendors and partner with business stakeholders
Support ISO 27001 and TISAX audit readiness
Maintain documentation, standards, and compliance

Qualifications & Experience

5+ years of progressive IT experience in enterprise environments
Strong experience supporting multi-site operations
Manufacturing or plant IT experience strongly preferred
Proven ability to lead projects and coordinate across teams

Technical Expertise

Active Directory, Windows Server, endpoint management
Microsoft 365 (Exchange, identity, user management)
Networking (LAN/WAN, firewalls, switches, routing)
Hands-on troubleshooting across infrastructure stack
Experience with MES / plant systems is a plus

Key Competencies

Strong technical leadership with hands-on capability
Ability to operate in fast-paced plant environments
Excellent communication and stakeholder alignment
Problem-solving and decision-making under pressure
Focus on standardization and operational efficiency

Work Environment & Travel

Multi-site manufacturing and office environment
Up to 25% travel required
On-call and off-hours support as needed
Ability to support physical infrastructure (up to 50 lbs)

What Success Looks Like

Stable, consistent IT operations across all sites
Reduced downtime and faster issue resolution
Strong partnership between IT and plant operations
Successful delivery of regional IT initiatives
Well-supported and high-performing local IT teams

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80185009
Position Id: 59fe613af6eb37d7573957bd4d5a9adc
Posted 12 days ago

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