Job Title: Linux Systems Engineer – Production Operations
Duration: 12 Months
Location: Alpharetta, GA (Hybrid 3 days/week onsite)
Client: Morgan Stanley/WWT
Ideal background: We need a Linux-heavy support engineer (7+ years) with Python/shell scripting, ServiceNow/ITIL, and monitoring tools experience, supporting regulated, mission-critical systems.
We need a Linux-heavy support engineer (7+ years) with Python/shell scripting, ServiceNow/ITIL, and monitoring tools experience, supporting regulated, mission-critical systems.
Experienced Level 3 (L3) production support engineer who can quickly learn system architecture, troubleshoot complex issues, keep the platform stable, and find ways to automate operational work.
Core requirements
• Strong Linux/Unix administration and troubleshooting
• Python scripting and automation experience
• Shell scripting knowledge
• Understanding of servers, storage, networking, and infrastructure dependencies
• Experience supporting production environments and resolving incidents
• Ability to understand system architecture and work independently
• Interest in using AI tools to improve automation and operational efficiency
• Candidates should understand core concepts (SAN, NAS, WORM) and how storage integrates with servers and applications.
Industry: Financial services experience is not required. Background in compliance archiving, records management, WORM storage, or retention schedules is a plus, not a prerequisite. We’re prioritizing strong infrastructure fundamentals, so candidates from other industries are encouraged.
Responsibilities
• Support production systems and resolve incidents
• Troubleshoot infrastructure and application issues
• Maintain system stability and availability
• Participate in on-call rotations
• Build scripts and automation to improve efficiency
• Identify opportunities to use AI tools to reduce manual effort
The on-prem environment has plenty of room to improve processes, so proactive problem-solvers will find opportunities to contribute well beyond day-to-day support.
On-call and weekends
• 24/7 support is required for this business-critical platform.
• Weekend work is typically incident-driven, not scheduled.
