Job Description:
Programmer Analyst II | Location: 11149 Research Blvd, Austin, TX, 78759| Schedule: Monday- Friday 7:30am-4:00pm | Salary Range: $70,000-$87,500 | SIGN-ON BONUS: $2,500 | FLSA Status: Exempt
At Austin Telco Federal Credit Union, we're dedicated to making a positive impact on our members, our community, and each other. We're looking for a Programmer Analyst II with strong PowerOn programming expertise to develop and support critical technology systems, troubleshoot complex technical issues, and maintain reliable and efficient system performance. If you enjoy solving problems and collaborating with others to support technology solutions, come grow with us and make a difference every day!
What You'll Do
Core System Administration & Development
Maintain, troubleshoot, and configure the Symitar system to ensure availability for members, end-users, and critical service providers.
Develop, modify, and maintain Symitar core banking applications and utility programs, including SymXchange API, PowerOn, PowerFrame Docs/MicroApps, and OpCon.
Identify system inefficiencies and implement improvements to optimize core performance and related services.
Administer and support automation, optical, teller capture systems, SymConnect/SymXchange operations, and Symitar front/back-end applications.
Technical Support & Issue Resolution
Provide Tier 1 and Tier 2 support for Symitar and other critical applications through the help desk.
Serve as an escalation point for complex application support needs.
Identify problems and determine corrective actions, including developing custom programs when appropriate.
Collaborate with vendors to implement new software, troubleshoot issues, and support organizational initiatives.
Quality Assurance & Documentation
Review code for quality assurance and ensure development aligns with SDLC methodologies, programming principles, and best practices.
Maintain accurate technical and procedural documentation for supported systems and applications.
Collaboration & Leadership
Provide mentorship and training to junior-level staff.
Work cross-functionally with internal teams to support system needs and project initiatives.
Participate in required AML/BSA compliance training.
Provide on-call support as necessary.
Employees must perform the essential duties of this position in a manner that consistently demonstrates Austin Telco’s mission and values of Respect, Empathy, Service, Integrity, and Cooperation.
What You Bring
Bachelor's degree in Computer Science, Engineering, or related discipline, or equivalent work experience
Three to five years of experience with software development
Proficiency in PowerOn and HTML/CSS3/JavaScript
Strong understanding of SDLC methodologies (waterfall or agile)
Strong organizational, analytical, written, and verbal communication skills
Ability to multitask, follow through, and meet aggressive deadlines
Ability to work nights, weekends, and off-hours as needed for month-end, quarter-end, and system processing
Strong interpersonal skills and ability to work effectively on cross-functional teams
Requirement to work nights, weekends, and/or off-hours, with minimal supervision. Month-end (ME) and quarter-end (QE) processing, including statement generation and reports, updates, etc., will require a flexible work schedule.
Preferred Experience
Working knowledge of SQL, C#, Java, or other programming languages
Knowledge of operating systems
Knowledge of relational database management systems
Prior experience with credit union operations (IT, Accounting, Member Services, Operations, Lending, Audit, Marketing, Fraud, Collections, day-end/month-end/year-end)
Experience supporting Symitar-related systems, automation tools, or teller capture systems
Experience collaborating with vendors on software implementation or troubleshooting
Why You'll Love Working Here
We're more than a credit union - we're a community. At Austin Telco, you'll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more
Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
Retirement Plans: 401(k) with company match and a pension plan
Community Engagement: Volunteer opportunities and credit union-sponsored events
A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation
Additional Requirements
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees.
