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Job Details

Skills

Marketing Cloud
SQL
SOQL
HTML
Ampscript

Summary

Position Overview

We are seeking a Salesforce Marketing Cloud Administrator to support the administration, optimization, and ongoing enhancement of Salesforce CRM and Marketing Cloud platforms. This individual will play a key role in maintaining system functionality, supporting end users, implementing marketing automation solutions, and ensuring high-quality data management. The ideal candidate will combine strong technical expertise with excellent communication skills to support business operations and digital marketing initiatives.

Responsibilities

Administer and maintain Salesforce CRM and Marketing Cloud to ensure reliable performance, security, and system efficiency.
Evaluate business processes and recommend improvements that enhance workflows, reporting capabilities, and overall platform effectiveness.
Partner with business stakeholders to gather requirements and translate operational needs into scalable technical solutions.
Configure and manage automated marketing campaigns using Journey Builder, Automation Studio, Email Studio, and related Marketing Cloud applications.
Support the planning and execution of email marketing campaigns while ensuring adherence to best practices and quality standards.
Develop audience segmentation and targeted marketing lists to improve campaign performance and customer engagement.
Collaborate with internal teams to implement marketing automation strategies that streamline communications and reduce manual effort.
Create, maintain, and optimize user accounts, security roles, permissions, and sharing settings within Salesforce.
Monitor system performance, troubleshoot issues, and provide timely resolution to end-user questions and requests.
Deliver training sessions for new and existing users on Salesforce CRM and Marketing Cloud functionality.
Create and maintain user guides, process documentation, and training materials to support system adoption.
Identify knowledge gaps and recommend training initiatives that improve user proficiency and platform utilization.
Assist users with campaign setup, email deployment, automation processes, and reporting requirements.
Generate reports and dashboards to measure campaign effectiveness and provide actionable insights.
Perform routine data maintenance, including imports, deduplication, validation, and quality assurance activities to maintain data accuracy.
Develop and execute queries to monitor data integrity and identify inconsistencies or opportunities for improvement.
Audit system activity, email deployments, and data uploads to ensure compliance with established standards.
Participate in testing new Salesforce and Marketing Cloud releases, enhancements, and integrated applications while documenting results and recommending improvements.
Support system upgrades, data cleanup projects, and additional platform enhancement initiatives as assigned.

Qualifications

Bachelor''s degree in Business, Marketing, Computer Science, Information Systems, or a related field.
3–5 years of experience administering Salesforce CRM and/or Salesforce Marketing Cloud.
Experience designing and executing automated marketing campaigns within Marketing Cloud.
Salesforce Administrator Certification preferred.
Salesforce Marketing Cloud Administrator Certification preferred.
Strong understanding of marketing automation, email marketing best practices, and customer segmentation.
Experience with reporting, dashboards, and marketing analytics.
Knowledge of data management, data quality practices, and CRM administration.
Ability to troubleshoot technical issues and communicate solutions effectively with both technical and non-technical users.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent written, verbal, and interpersonal communication skills.
Experience collaborating with cross-functional teams to support business and marketing objectives.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: csema
Position Id: 9025772
Posted 1 day ago

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Dice Job Match Score™

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Katie Hausherr

Recruiter @ Connexion Systems and Engineering, Inc.

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Salesforce Marketing Cloud Administrator

Skills

Summary

Position Overview

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Qualifications

Dice Job Match Score™

Katie Hausherr

Similar Jobs

Salesforce Marketing Cloud Administrator

Job Details

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Summary

Position Overview

Responsibilities

Qualifications

Dice Job Match Score™

Katie Hausherr

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