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BEST Program Technical Operations Lead- Boston, MA

InfiCare

Hybrid in Boston, Massachusetts • Today

Easy Apply

Contract, Third Party

Depends on Experience

Senior Project Manager - Technical Operations Lead

Apex Systems

Boston, Massachusetts • Today

Easy Apply

Full-time

$100 - $108 per hour

Technical Operations Lead

Talent Groups

Hybrid in Boston, Massachusetts • Today

Easy Apply

Contract

Electric Operations Technology — AI Lead Project Manager

BirdsVue LLC

Hybrid in Waltham, Massachusetts • 6d ago

Easy Apply

Contract

Software Operations Site Integration Lead

Raytheon

Marlborough, Massachusetts • Today

Full-time

Technical Lead/Architect

Vaco by Highspring

Remote • 8d ago

Easy Apply

Contract

$90

Technical Lead

System One

Remote • 8d ago

Easy Apply

Contract

$150000

Technical Operations Support Specialist I - Payroll Tax Support

Paylocity Corporation

Remote • 4d ago

Full-time

USD 41,400.00 - 60,000.00 per year

Technical Program Manager - Operations / Resource Management

Artech, LLC

Remote • 27d ago

Easy Apply

Contract

Up to $55

Lead SWE, AI Dev/IT Operations - Remote or Hybrid in DC or MN

UnitedHealth Group

Remote or Minnetonka, Minnesota • Today

Full-time

USD 112,700.00 - 193,200.00 per year

Technical Support Operations Manager

Rad AI

Remote or San Francisco, California • Today

Full-time

USD 120,000.00 - 150,000.00 per year

Product Marketing Operations Lead

Kani Solutions

Remote • 6d ago

Easy Apply

Contract

Senior Support Lead - IT Operations

HCL America Inc.

Remote • Today

Full-time, Contract, Third Party

To define

Operations Research Analyst / Data Lead (Remote)

J VERS LLC

Remote • Today

Full-time

USD 120,000.00 - 130,000.00 per year

Senior AI Operations Lead

CodePath

Remote • Today

Full-time

USD 110,000.00 - 150,000.00 per year

Manager Technical Operations (Implementation and Support)

Paylocity Corporation

Remote • 4d ago

Full-time

USD 89,700.00 - 128,100.00 per year

Lead Technical Support Ops

Paylocity Corporation

Remote • 4d ago

Full-time

USD 65,000.00 - 75,000.00 per year

Operations Lead

Apexon

Remote • 9d ago

Easy Apply

Full-time

Depends on Experience

Team Operations Integration Lead

Eliassen Group

Remote or Almont, Colorado • Today

Contract

Technical Lead

AgreeYa Solutions

Remote • 29d ago

Easy Apply

Contract

Depends on Experience

Product Operations - Technical Program Manager

Eliassen Group

Remote or Almont, Colorado • Today

Full-time

Technical Lead / Technical Architect

AgreeYa Solutions

Remote • 29d ago

Easy Apply

Third Party, Contract

Depends on Experience

Technical Service Delivery Lead

Marlabs LLC

Remote • 13d ago

Easy Apply

Contract, Third Party

Depends on Experience

Product Marketing Operations Lead

Kani Solutions

Remote • 7d ago

Easy Apply

Contract

Depends on Experience

Data Operations Support Lead

General Dynamics

Remote • Today

Full-time

USD 169,604.00 - 229,464.00 per year

Paid Search Delivery Lead, Media Operations (Remote)

Monks

Remote or Chicago, Illinois • 3d ago

Full-time

USD 111,000.00 - 120,000.00 per year

Senior Data Investment Operations Analyst

Randstad Digital

Boston, Massachusetts • Today

Contract

USD40 - USD50

IT Operations Manager

Massachusetts Institute of Technology (MIT)

Cambridge, Massachusetts • Today

Full-time

Lead IT Technician

GDH

Remote • 6d ago

Easy Apply

Contract, Third Party

Depends on Experience

Senior Scientist, Data Science (AI, Operations Research & Optimization)- Hybrid

XPO Logistics

Boston, Massachusetts • Today

Full-time

USD 106,383.00 - 132,978.00 per year

Job Details

Skills

("Technical Operations Lead" OR "Technical Operations Manager" OR "Technical Delivery Lead" OR "Technical Program Manager" OR "IT Operations Manager" OR "Cloud Operations Manager" OR "Service Delivery Manager") AND (SaaS OR "SaaS platform" OR "SaaS implementation" OR "cloud implementation")

Summary

Job Title: BEST Program Technical Operations Lead

Location: Boston, MA – Hybrid (4 Days in a Month)
Job Type: Contract

Required Qualifications

Bachelor's degree in Computer Science, Systems Analysis, Information Technology, or a related field, or equivalent experience.
10+ years of IT design and implementation experience.
Extensive technical experience across multiple operational environments.
Strong experience with Software as a Service (SaaS) platforms and cloud-based implementations.
Strong knowledge of relational databases and SQL.
Extensive experience with system administration and monitoring of application platforms, particularly SaaS environments.
Experience across multiple testing phases, including unit, system, integration, parallel, and user acceptance testing.
Strong knowledge of LAN/WAN/VPN and remote networking technologies and protocols.
Experience with network infrastructure, including routers, switches, firewalls, and related networking concepts.
Knowledge of information security and compliance frameworks such as ISO 2700x, ITIL, and NIST.
Demonstrated technical leadership and decision-making experience.
Ability to analyze project risks and challenges and drive issues through resolution.
Strong problem-solving, negotiation, communication, and decision-making skills.
Demonstrated ability to work effectively in a matrix management environment and build collaborative teams.
Ability to understand the relationship between systems architecture and business use cases.
Excellent written, verbal, interpersonal, and customer-service skills.

Preferred Qualifications

Experience implementing SaaS/cloud solutions involving migration from legacy on-premises applications.
Experience working with complex, large-scale technical environments involving multiple technologies and configurations.
Experience leading data integration, system operations, security protocols, and technical operational readiness for large enterprise programs.
Experience developing and managing project plans, delivery oversight, and status reporting.
Experience preparing executive-level status reports and communications.
Experience developing or implementing Data Quality programs.
Experience performing or supporting system audits within state government.
Experience with state government technology implementations and operations.
Commonwealth of Massachusetts experience is highly preferred.

Technical Environment / Areas of Expertise

The successful candidate should have experience in several of the following areas:

SaaS / Cloud Computing
ERP Implementations
System Operations
Technical Operations & Service Management
SQL & Relational Databases
Application Administration
Network Infrastructure
LAN/WAN/VPN
Security & Risk Management
ITIL / NIST / ISO 2700x
Data Integration & Migration
System Monitoring
Incident Management
Disaster Recovery
Performance & Integration Testing
UAT / IST / End-to-End Testing
SLA Management
Vendor Management
Audit & Compliance
Legacy System Modernization

Collaboration

This role will work extensively with:

BEST Program Leadership
BEST Solution Technical Lead
BEST Phase 2 Technical Lead
Technical Testing & Quality Assurance Lead
Technical Security Lead
Technical Reporting Lead
BEST PMO
Systems Integrator (SI)
SaaS/Product Vendor
Office of the Comptroller (CTR)
EOTSS
Human Resources Division (HRD)
Commonwealth state departments and their IT organizations
Security, risk, compliance, and incident response teams

Core Competencies

Technical Leadership
Enterprise IT Operations
Cloud/SaaS Operations
Program & Project Delivery
Vendor Management
Risk & Issue Management
Security & Compliance
Testing & Operational Readiness
Stakeholder Management
Communication & Executive Reporting
Problem Solving
Decision Making
Change Management
Team Collaboration

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10113809
Position Id: 112382-1090-1788983162
Posted 9 hours ago

Fitment

Dice Job Match Score™

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USD 228,000.00 - 240,000.00 per year

Job Details

Skills

("Technical Operations Lead" OR "Technical Operations Manager" OR "Technical Delivery Lead" OR "Technical Program Manager" OR "IT Operations Manager" OR "Cloud Operations Manager" OR "Service Delivery Manager") AND (SaaS OR "SaaS platform" OR "SaaS implementation" OR "cloud implementation")

Summary

Job Title: BEST Program Technical Operations Lead

Location: Boston, MA – Hybrid (4 Days in a Month)
Job Type: Contract

Required Qualifications

Bachelor's degree in Computer Science, Systems Analysis, Information Technology, or a related field, or equivalent experience.
10+ years of IT design and implementation experience.
Extensive technical experience across multiple operational environments.
Strong experience with Software as a Service (SaaS) platforms and cloud-based implementations.
Strong knowledge of relational databases and SQL.
Extensive experience with system administration and monitoring of application platforms, particularly SaaS environments.
Experience across multiple testing phases, including unit, system, integration, parallel, and user acceptance testing.
Strong knowledge of LAN/WAN/VPN and remote networking technologies and protocols.
Experience with network infrastructure, including routers, switches, firewalls, and related networking concepts.
Knowledge of information security and compliance frameworks such as ISO 2700x, ITIL, and NIST.
Demonstrated technical leadership and decision-making experience.
Ability to analyze project risks and challenges and drive issues through resolution.
Strong problem-solving, negotiation, communication, and decision-making skills.
Demonstrated ability to work effectively in a matrix management environment and build collaborative teams.
Ability to understand the relationship between systems architecture and business use cases.
Excellent written, verbal, interpersonal, and customer-service skills.

Preferred Qualifications

Experience implementing SaaS/cloud solutions involving migration from legacy on-premises applications.
Experience working with complex, large-scale technical environments involving multiple technologies and configurations.
Experience leading data integration, system operations, security protocols, and technical operational readiness for large enterprise programs.
Experience developing and managing project plans, delivery oversight, and status reporting.
Experience preparing executive-level status reports and communications.
Experience developing or implementing Data Quality programs.
Experience performing or supporting system audits within state government.
Experience with state government technology implementations and operations.
Commonwealth of Massachusetts experience is highly preferred.

Technical Environment / Areas of Expertise

The successful candidate should have experience in several of the following areas:

SaaS / Cloud Computing
ERP Implementations
System Operations
Technical Operations & Service Management
SQL & Relational Databases
Application Administration
Network Infrastructure
LAN/WAN/VPN
Security & Risk Management
ITIL / NIST / ISO 2700x
Data Integration & Migration
System Monitoring
Incident Management
Disaster Recovery
Performance & Integration Testing
UAT / IST / End-to-End Testing
SLA Management
Vendor Management
Audit & Compliance
Legacy System Modernization

Collaboration

This role will work extensively with:

BEST Program Leadership
BEST Solution Technical Lead
BEST Phase 2 Technical Lead
Technical Testing & Quality Assurance Lead
Technical Security Lead
Technical Reporting Lead
BEST PMO
Systems Integrator (SI)
SaaS/Product Vendor
Office of the Comptroller (CTR)
EOTSS
Human Resources Division (HRD)
Commonwealth state departments and their IT organizations
Security, risk, compliance, and incident response teams

Core Competencies

Technical Leadership
Enterprise IT Operations
Cloud/SaaS Operations
Program & Project Delivery
Vendor Management
Risk & Issue Management
Security & Compliance
Testing & Operational Readiness
Stakeholder Management
Communication & Executive Reporting
Problem Solving
Decision Making
Change Management
Team Collaboration

Dice Id: 10113809
Position Id: 112382-1090-1788983162
Posted 9 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Technical Operations Lead

Hybrid in Boston, Massachusetts

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Today

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