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26 results (8 new)

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W2 Only - Need Quality Assurance Manager in Charlotte, NC – Onsite/Hybrid

Digitive LLC

Hybrid in Charlotte, North Carolina • Today

Easy Apply

Contract, Third Party

$60 - $61

QA Architect on W2 only

Tabner Inc

Charlotte, North Carolina • 28d ago

Easy Apply

Contract

Depends on Experience

QA Analyst (W2 Only)

Stellent IT LLC

Charlotte, North Carolina • Today

Easy Apply

Third Party, Contract

Test Automation QA|Charlotte, NC(Onsite) *Local Candidates only*

StoneGate-Technologies LLC

Charlotte, North Carolina • 2d ago

Easy Apply

Contract, Third Party

Up to $50

Quality Engineering Analyst, Level 2, Onsite in Charlotte, NC - M

Next Step Systems

Charlotte, North Carolina • Today

Easy Apply

Full-time

$80,000 - $105,000

Quality Engineering Analyst, Level 3, Onsite in Charlotte, NC - M

Next Step Systems

Charlotte, North Carolina • Today

Easy Apply

Full-time

$100,000 - $130,000

Healthcare QA Analyst

Shakti Solutions

Remote • 7d ago

Easy Apply

Contract

Depends on Experience

Data Center Construction QA/QC Manager

Motion Recruitment Partners, LLC

Remote or Amarillo, Texas • Today

Easy Apply

Full-time

Director of Technology, Onsite in Charlotte, NC

Parallel Partners

Charlotte, North Carolina • Today

Full-time

Manager, IT Assurance and Compliance-Quality Systems

ICU Medical, Inc.

Remote • Today

Full-time

Software Quality Assurance Manager 2

Northrop Grumman

Remote or Los Angeles, California • Today

Full-time

USD 146,600.00 - 219,800.00 per year

ACI MTS QA Test Lead, Charlotte, NC or Remote

Prohires

Remote • 5d ago

Easy Apply

Contract

60 - 65

Java Developer - Charlotte, NC (Hybrid) -- only W2

The Brixton Group

Hybrid in Charlotte, North Carolina • 2d ago

Easy Apply

Contract

Depends on Experience

Looking for Scrum Master_ Charlotte, NC (Hybrid)_ Only locals required – No Relocation

Vrddhi Solutions LLC

Charlotte, North Carolina • 9d ago

Easy Apply

Contract

Depends on Experience

W2 Python Developer || Charlotte, NC (Hybrid)

Verito Solutions

Charlotte, North Carolina • 19d ago

Easy Apply

Contract, Third Party

Depends on Experience

AgenticAI MCP Engineer || Must have MCP experience || Charlotte, NC(Onsite/Hybrid)

Infodyne Solutions

Charlotte, North Carolina • Today

Easy Apply

Contract

$55 - $60

SAP Product Owner (W2 ONLY - Local to Charlotte, NC)

DataEdge Consulting, Inc.

Hybrid in Charlotte, North Carolina • Today

Easy Apply

Contract

Depends on Experience

.NET Developer with AI experience || Hybrid role in Charlotte, NC || Face to Face interview is Mandatory ||

Infodyne Solutions

Charlotte, North Carolina • 22d ago

Easy Apply

Contract

$45 - $50

Sr. Java FullStack Developer - F2F Interview - Charlotte, NC (Hybrid)

DataEdge Consulting, Inc.

Hybrid in Charlotte, North Carolina • Yesterday

Easy Apply

Full-time

50 - 60

Sr. Flutter Developer (W2 ONLY Local to Charlotte, NC)

DataEdge Consulting, Inc.

Hybrid in Charlotte, North Carolina • Today

Easy Apply

Contract

Depends on Experience

Python Application Developer----Onsite/Hybrid at Charlotte NC--Infosys/Ally Bank--Locals only

K Anand Corporation

Charlotte, North Carolina • Today

Easy Apply

Contract, Third Party

Depends on Experience

Senior Network/Infrastructure Engineer, Onsite in Charlotte, NC - M

Next Step Systems

Charlotte, North Carolina • Today

Easy Apply

Full-time

$100,000 - $130,000

Automation Program Manager / QA Consultant —Automation Go-Live

Constel Global India Global Private Limited

Remote • Yesterday

Easy Apply

Third Party, Contract

50 - 55

Healthcare Quality Assurance Automation Lead

NEXIFY INFOSYSTEMS LLC

Remote • 12d ago

Easy Apply

Full-time

Depends on Experience

QA Analyst (need local to Indiana)

Conflux Systems Inc

Remote • 5d ago

Easy Apply

Contract

W2-Contract QA with Payments Domain Charlotte, NC

Realtech Services LLC

Charlotte, North Carolina • Today

Easy Apply

Contract

$50

Job Details

Skills

QA
Manager
IVR
Contact
center
Call
Flow

Summary

Job Title: Quality Assurance Manager
Location: Charlotte, NC – Onsite/Hybrid
Employment Type: W2 (No Benefits)

Job Summary:
Seeking a Quality Assurance Manager to lead business analysis, customer experience improvement, and IVR optimization initiatives. The role involves gathering and translating business requirements, collaborating with cross-functional teams, supporting strategic planning, and driving operational efficiency to enhance customer interactions and business outcomes in a hybrid work environment.

Responsibilities:

Analyze customer journeys and business processes to identify opportunities for improving IVR and service experience.
Gather, document, and manage business requirements by working closely with business and technical stakeholders.
Develop business artifacts such as process flows, use cases, workflow diagrams, and user stories.
Present insights, reports, and recommendations to support stakeholder decision-making.
Collaborate with cross-functional teams to ensure successful solution delivery within project timelines.
Prioritize initiatives based on business value, feasibility, and strategic alignment.
Support user acceptance testing and validate that solutions meet business and regulatory requirements.
Monitor IVR performance, analyze trends, and recommend continuous improvements.
Ensure compliance with organizational policies and industry standards.
Mentor junior analysts and promote best practices in business analysis.
Support solution implementation and operational readiness.
Measure post-implementation outcomes and identify lessons learned for future enhancements.

Top 3 Skills Required:

IVR Contact Center & IVR Call Flow design
Business Analysis
Project Management / Scrum Master

Key Skills:
Requirements Gathering • IVR/Customer Experience Optimization • Process Mapping • Stakeholder Management • User Stories & Use Cases • UAT Support • Data Analysis & Reporting • Cross-functional Collaboration • Compliance & Documentation • Continuous Improvement • Communication & Presentation

Expected Deliverables:

IVR call flow documents, gap analysis report, functional and technical design documents
All in-scope flows implemented, integrations completed, code deployed to Unit/System/UAT environments with corresponding test cases and no outstanding bugs
Pre-prod and post-prod checklists, production deployment, handover document

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91159525
Position Id: 9075-5611-1787756115
Posted 4 hours ago

Fitment

Dice Job Match Score™

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Data Business Analyst

Charlotte, North Carolina

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job summary: Applies technical knowledge in determining integration requirements for Climate Risk Database. Serves as the liaison between product owners and development teams to elicit requirement deliverables for product design through interviews and workshop meetings with subject matter experts, product owners, and stakeholders. Captures detailed requirements and creates high level design documentation, activity workflows, business data dictionaries and data mapping documents. Coordinates t

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Business Analyst

Remote

•

Today

Title: Business Analyst Duration: Contract-to-Hire Location: Houston, TX (Primarily Remote; Local Houston Area Candidates Preferred) Pay Range: $78,897 - $95,056 Annually ($43.64 - $52.58/hr) No C2C or Third-Party Candidates Summary We are seeking a Business Analyst to serve as a strategic liaison between business stakeholders, customers, program leadership, and software development teams. This role will be responsible for identifying business needs, analyzing processes, gathering requiremen

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$43.64 - $52.58 per hour

QA Automation Test Engineer II

Remote or Florida

•

Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated QA Automation Test Engineer II to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: What is the purpose of this team? - What is driving this need? (ex. Backfill for FTE or CW, new project, business growth) - Describe the surroundi

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USD47 - USD57

QA Automation Test Engineer II

Remote or Florida

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Today

Contract

USD47 - USD57

Job Details

Skills

QA
Manager
IVR
Contact
center
Call
Flow

Summary

Job Title: Quality Assurance Manager
Location: Charlotte, NC – Onsite/Hybrid
Employment Type: W2 (No Benefits)

Responsibilities:

Analyze customer journeys and business processes to identify opportunities for improving IVR and service experience.
Gather, document, and manage business requirements by working closely with business and technical stakeholders.
Develop business artifacts such as process flows, use cases, workflow diagrams, and user stories.
Present insights, reports, and recommendations to support stakeholder decision-making.
Collaborate with cross-functional teams to ensure successful solution delivery within project timelines.
Prioritize initiatives based on business value, feasibility, and strategic alignment.
Support user acceptance testing and validate that solutions meet business and regulatory requirements.
Monitor IVR performance, analyze trends, and recommend continuous improvements.
Ensure compliance with organizational policies and industry standards.
Mentor junior analysts and promote best practices in business analysis.
Support solution implementation and operational readiness.
Measure post-implementation outcomes and identify lessons learned for future enhancements.

Top 3 Skills Required:

IVR Contact Center & IVR Call Flow design
Business Analysis
Project Management / Scrum Master

Expected Deliverables:

IVR call flow documents, gap analysis report, functional and technical design documents
All in-scope flows implemented, integrations completed, code deployed to Unit/System/UAT environments with corresponding test cases and no outstanding bugs
Pre-prod and post-prod checklists, production deployment, handover document

Dice Id: 91159525
Position Id: 9075-5611-1787756115
Posted 4 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Data Business Analyst

Charlotte, North Carolina

•

Today

Contract

USD52 - USD62

Business Analyst

Remote

•

Today

Easy Apply

Contract

$43.64 - $52.58 per hour

QA Automation Test Engineer II

Remote or Florida

•

Today

Contract

USD47 - USD57

QA Automation Test Engineer II

Remote or Florida

•

Today

Contract

USD47 - USD57