About Thomas Foods International, USA
Thomas Foods International, USA is raising the standard in premium protein production. As a world leader and home to the #1 brand in lamb and goat, we deliver sustainably sourced, high‑quality proteins to customers across retail, foodservice, and manufacturing — and we do it with passion, purpose, and a customer‑first mindset.
Our portfolio includes pasture‑raised lamb, organic and grass‑fed beef, free‑range goat, milk‑fed veal, and specialty exotics, all supported by rigorous quality standards and trusted global sourcing. We're committed to innovation, continuous improvement, and the craftsmanship that sets us apart in a global industry.
As part of Australia’s largest family‑owned meat processor, TFI USA blends global strength with local expertise, powered by advanced U.S. operations and a rapidly expanding national footprint. Safety isn’t just a priority here — it’s who we are. And it shows: TFI USA earned two national safety awards in the past two years, reflecting our unwavering commitment to protecting our people and raising the standard across the industry.
At TFI USA, you won’t just join a company —
You’ll join a team that’s shaping the future of premium meat proteins!
About the Job
Reporting directly to the Manager of Applications and Analytics, the ERP Systems Analyst II is responsible for optimizing, integrating, and advancing the enterprise applications that support Thomas Foods International USA's operations. This role serves as a key bridge between business stakeholders and technology solutions, leveraging expertise in NetSuite ERP, WMS, TMS, analytics platforms, and emerging applications to improve operational efficiency, data accuracy, automation, and business decision-making. As a trusted technical advisor, you will independently lead complex system enhancements, integrations, customizations, reporting solutions, and process improvement initiatives across multiple business functions.
This is an opportunity to make a significant impact on the organization's technology roadmap by driving innovation through enterprise systems, analytics, automation, and artificial intelligence. You will partner closely with stakeholders to evaluate business needs, design scalable solutions, develop and support integrations and custom applications, and identify opportunities to streamline processes and improve user experience. If you are a technically skilled problem solver who enjoys translating complex business challenges into practical technology solutions and delivering measurable business value, this role is for you!
Duties & Responsibilities
- Partner with users in finance, sales, supply chain, inventory, procurement, manufacturing, warehouse operations, and transportation to understand workflows, document pain points and identify opportunities for improvement, and translate business needs into clear technical requirements and scalable solution designs.
- Identify practical opportunities for automation, system integration, and AI-assisted workflows, with an emphasis on reducing cycle time, improving accuracy, and increasing responsiveness to the business.
- Evaluate proposed changes for business impact, feasibility, scalability, and long-term supportability, providing expert recommendations on solution approach, risks, and expected business outcomes.
- Serve as a subject matter expert and trusted technical advisor for assigned business applications, processes, and system functionality.
- Design, develop, test, implement, and support scripts, workflows, integrations, reports, dashboards, and business applications that improve operational efficiency, data accuracy, and business processes.
- Design, implement, and support NetSuite customizations and integrations across ERP, WMS, TMS, NSAW, and related business applications to improve system functionality and business processes, ensuring alignment with enterprise architecture, development standards, and long-term business needs.
- Design and develop the company's future YMS and other internally developed solutions using reusable, maintainable, and secure development practices.
- Research, prototype, and implement approved AI use cases such as developer assistance, requirements interpretation, document and data extraction, intelligent search, exception identification, support triage, and workflow automation.
- Integrate approved AI tools and models with enterprise systems through secure APIs and governed data flows while protecting confidential company, customer, vendor, and employee information.
- Evaluate AI-enabled solutions for accuracy, security, privacy, auditability, business value, and appropriate human review; clearly document benefits, limitations, and expected outcomes, and provide recommendations regarding adoption, scalability, and ongoing governance.
- Use SQL, SuiteAnalytics, NSAW, logs, and system data to investigate issues, validate results, support reporting, and help maintain data accuracy and integrity across integrated systems, while identifying trends, root causes, and opportunities for process and system optimization.
- Create and execute test plans, validate changes in non-production environments, assist with user acceptance testing, monitor deployments, troubleshoot issues, and escalate risks when appropriate, ensuring solution quality and minimal business disruption.
- Maintain clear technical documentation, process notes, test evidence, and user instructions; explain technical concepts in a practical manner to both technical and non-technical stakeholders.
- Manage assigned tasks to agreed priorities and timelines, demonstrate completed work, incorporate feedback, while independently leading initiatives, driving accountability, and ensuring successful delivery of technical solutions.
- Maintains regular and reliable attendance in accordance with company policy.
- Performs additional duties as assigned by management, within scope and ability.
- Demonstrates thorough knowledge of and strict adherence to all safety regulations, policies, and procedures set forth by Thomas Foods International, USA, while reinforcing these standards across teams.
- Performs additional duties as assigned by management, within scope and ability.
Requirements/Education/Experience/Skills
- Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Data Analytics, or a related field.
- NetSuite certification(s) preferred.
- 3+ years of experience supporting and optimizing ERP and enterprise applications, including advanced knowledge of NetSuite, WMS, TMS, analytics platforms, and related business systems.
- Experience translating business requirements into technology solutions through process analysis, system configuration, customization, automation, and continuous improvement.
- Technical expertise in integrations, APIs, REST services, JSON, SQL, relational databases, reporting, and data validation.
- Demonstrated ability to troubleshoot complex issues, perform root cause analysis, and support system enhancements, testing, and deployment activities.
- Foundational programming ability in at least one language, with JavaScript/TypeScript or Python preferred.
- Ability to handle confidential business data appropriately and follow security, testing, documentation, change management, and deployment standards.
- Communicates clearly and effectively with team members, supervisors, and other departments, both verbally and in writing, while demonstrating strong leadership skills and the ability to positively influence others.
- Advanced ability to diagnose problems and implement effective solutions.
- Leads by example in cross-departmental collaboration, identifying opportunities to support team members across shifts while consistently demonstrating a constructive and team-focused approach.
- Demonstrates a high level of organization in a fast-moving environment, managing competing priorities and multiple tasks while driving consistent quality and on-time delivery.
- Champions a culture of safety and compliance by consistently enforcing safety rules, SOPs, and GMP guidelines, and holding self and others accountable to maintaining a safe work environment.
Why Join Thomas Foods?
At TFI USA, people stay because the experience is different — and better.
What Sets Us Apart
- Established Food Industry Corporation with multiple US locations
- Stability of a Family-Owned Company for the last 40+ years
- Global opportunities across a fast-growing international corporation
- A true family environment where people care - about the work and each other
- A high-energy, collaborative, team‑driven culture focused on Customer Service, Employee Safety and Product Quality
Employee Benefits
- Competitive Compensation Plans
- Comprehensive Insurance Benefits
- Robust 401K Plan
- Employee Development, Continuing Education, Tuition Reimbursement
- Generous Paid Time Off
- Community Involvement Opportunities
- Company Store to purchase our meat at discounts for your family
- Myriad of additional employee discounts (cell phone, hotels, airfare, Broadway shows/event tickets etc.)
- Employee Events and Recognition Programs
- Thomas Foods International, USA Swag — it's Lambtastic!
Salary/Compensation Range: $80,000-$110,000 annually
This range represents the expected base salary rate for this position. Actual compensation will depend on experience, skills, and other factors. This role is eligible for a comprehensive benefits package including health insurance, retirement plans, and paid time off.
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