***We are unable to sponsor for this 3+ Month contract role***
Prestigious Financial Institution is currently seeking a End-User and VDI Specialist. Candidate will develop and implement engineering solutions for the desktop and VDI environment.
Responsibilities:
• Lead and manage technical projects from conception to completion
• Packages application deployments for end-user environment using VMware AppStacks and similar technologies
• Create technical specifications and architectural designs for complex solutions
• Establish technical standards, best practices, and design patterns for the team
• Research and evaluate emerging technologies to recommend strategic adoption
• Preserves end user profile settings virtual desktop environments
• Troubleshoots application installation, performance, and runtime issues within the desktop environments
• Maintain and oversee Operating System base builds to include feature updates, software updates, and/or vulnerability remediation
• Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment
• Challenge the status quo with new ideas and drive innovation for the end user experience
• Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments
• Automate processes in the end-user experience space
• Maintains and troubleshoot Office 365 environment
• Troubleshoots production problems related to desktop and mobile software applications
• Addresses problems of systems integration, compatibility, and multiple platforms
• Assists in the evaluation and recommendation of application software packages, application integration and testing tools
• Remove barriers and obstacles from end-user technology to enable the business
• Provides tactical and strategic input on the overall End User experience
• Provides on-call support according to assigned schedule
• Documents changes, policies and procedures and drawings
• Leads projects of various sizes and schedules
• Provide technical expertise and guidance to the engineering team
• Mentor members of the Desktop Engineering team
• Perform other duties as assigned
Qualifications:
• [Required] Understanding of risk and controls within processes
• [Required] Proven ability to communicate effectively with stakeholders, team, and leadership
• [Required] Ability to serve as the highest-level technical escalation point for complex issues
• [Required] Demonstrated expertise in desktop engineering architecture and design
• [Required] Ability to work proactively in identifying risks and proposing solutions
• [Required] Ability to plan/manage/prioritize work to meet objectives of multiple priorities/projects
• [Required] Strong presentation and communication skills
• [Required] Strong analytical skills with an interest in designing innovative solutions
• [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel
• [Required] Negotiation skills including listening and persuasion
• [Required] Strong ability to use solution-oriented approach towards problem resolution
• [Required] Experience supporting Windows desktop operating system environments
• [Required] Experience deploying applications across enterprise desktop workstations using modern tools
• [Required] Experience with a scripting language (PowerShell, Python, Terraform, etc.)
• [Required] Minimum of 3+ years of experience with desktop management solutions
• [Required] Minimum of 3+ years of experience with O365
• [Required] Desktop Application Troubleshooting
• [Required] Experience operating in a DevOps culture
• [Required] Passion to identify, investigate, and drive new technology within the organization
• [Required] Bachelor's degree in Computer Science, Information Technology or a related field or equivalent experience
• [Required] Minimum 5 years of experience in desktop engineering or end-user computing roles
• [Required] Minimum 3 years of experience in desktop engineering or end-user computing roles
• [Preferred] Relevant Microsoft certifications such as MCSE, Microsoft 365 Certified
• [Preferred] Relevant Microsoft certifications such as Windows Virtual Desktop Specialty
• [Preferred] Relevant VMware certifications such as Desktop and Mobility (VCP-DTM)
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