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Manager - Software Engineering DevOps

Request Technology, LLC

Hybrid in Chicago, Illinois • Today

Easy Apply

Full-time

$170,000 - $200,000

Manager, Software Engineering

Request Technology, LLC

Hybrid in Chicago, Illinois • 9d ago

Easy Apply

Full-time

Depends on Experience

Manager, Software Engineering

Ripple

Chicago, Illinois • Today

Full-time

USD 200,000.00 - 250,000.00 per year

Manager, Software Engineering

Ripple

Chicago, Illinois • 6d ago

Full-time

USD 200,000.00 - 250,000.00 per year

Manager, Software Engineering

Ritchie Bros.

Westchester, Illinois • Today

Full-time

USD 142,530.00 - 178,110.00 per year

Manager, Software Engineering

AbacusNext

Remote or California • Today

Full-time

USD 160,000.00 - 170,000.00 per year

Manager - Software Engineering

Alliance Laundry Systems

Remote or Ripon, Wisconsin • Today

Full-time

Manager, Software Engineering

Alteryx

Remote • Today

Full-time

USD 136,000.00 - 175,000.00 per year

Manager, Software Engineering

Unity Microelectronics Inc.

Remote or Seattle, Washington • Today

Full-time

USD 135,800.00 - 203,600.00 per year

Manager, Software Engineering

Kobie Marketing

Remote or Dallas, Texas • Today

Full-time

Senior Manager, Software Engineering - Remote

UnitedHealth Group

Remote or Eden Prairie, Minnesota • Today

Full-time

USD 112,700.00 - 193,200.00 per year

Software Engineer with DevOps

BlackSpade

Chicago, Illinois • 22d ago

Easy Apply

Full-time

70000

Manager, Cloud and DevOps Engineering - Archimedes

Navitus Health Solutions

Remote • Today

Full-time

Senior Manager (DevOps, Automation, Google Cloud Platform)

CVS Health

Remote or Connecticut • Today

Full-time

USD 106,605.00 - 260,590.00 per year

Manager, Software Development Engineering

Thycotic Software Ltd.

Remote • Today

Full-time

USD 144,000.00 - 181,000.00 per year

DevOps Manager, Infrastructure

Origami Risk LLC

Remote • Today

Full-time

USD 145,000.00 - 185,000.00 per year

Manager of Software Engineering

Lumen

Remote • Today

Full-time

USD 105,786.00 - 141,047.00 per year

Product Security Engineering Manager

Bugcrowd

Remote • Today

Full-time

USD 176,000.00 - 242,000.00 per year

Sr Manager, Cloud & Platform Engineering

Frontdoor, Inc.

Remote • Today

Full-time

USD 165,000.00 - 205,000.00 per year

Principal Software Engineer - AI & Software Factory Engineering

General Dynamics

Remote • Today

Full-time

USD 113,900.00 - 154,100.00 per year

Senior Engineering Manager, Pricing and Promotions Technology

Foot Locker

Remote • Today

Full-time

USD 140,000.00 - 180,000.00 per year

Staff Software Engineer - Cloud Platform Engineering

Harness

Remote • Today

Full-time

USD 180,000.00 - 200,000.00 per year

Manager, Software Engineering (Developer Environments)

Affirm

Remote • Today

Full-time

USD 230,000.00 - 290,000.00 per year

Senior DevOps Engineer

Beyond Finance

Chicago, Illinois • Today

Full-time

USD 120,000.00 - 160,000.00 per year

DevOps Engineer/Retail/Chicago LOCAL

Motion Recruitment Partners, LLC

Chicago, Illinois • Today

Easy Apply

Full-time

$110000 - $135000

Sr. Software Engineer - AI Platforms and Automation

Intelligent Medical Objects, Inc.

Remote or Chicago, Illinois • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Sr. Software Engineer - AI Platforms & Automation

Intelligent Medical Objects, Inc.

Remote or Chicago, Illinois • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Senior Staff DevOps Engineer

Ripple

Chicago, Illinois • Today

Full-time

USD 220,000.00 - 260,000.00 per year

Senior Staff DevOps Engineer

Ripple

Chicago, Illinois • 6d ago

Full-time

USD 220,000.00 - 260,000.00 per year

Data Science/MLOps Engineer

ADDSOURCE

Chicago, Illinois • Today

Easy Apply

Third Party

Job Details

Skills

Dynatrace
DevOps
Kubernetes
IT Service Management
Management

Summary

NO SPONSORSHIP - NO OPT

Manager, Software Engineering DevOps

Salary:$170k - $200k plus 15% Bonus

LOCATION: Chicago, IL

Hybrid 3 days onsite and 2 days remote

You will lead a team of 6-10, 24/7 support, L1, L2 support. Application deployment container platform ops middleware support incident management monitoring observability configuration release engineering platform operations scripting automation SLA frameworks harness Jenkins Kubernetes apache kakfa splunk Dynatrace datadog.

Lead L1 and L2 support engineers in all incident response activities including triage, investigation, coordination, resolution, closure, and post-incident reporting.
Oversee technical analysis of environment incidents across application deployments, middleware, and platform layers while coordinating response activities with internal engineering, platform, and application development teams.
Serve as Tier 3 escalation point for complex incidents beyond L2 capability triaging, directing, and driving resolution across Platform (k8s, Kafka, TFE), S&I (deployment, middleware, storage, network), Security (Vault, certs, secrets), and App Dev teams.
Own the full incident lifecycle from first alert through to RCA documentation and permanent fix or accepted workaround.
Drive post-incident reviews for all P1 and P2 incidents, ensuring root cause is identified, documented, and actioned not filed.

Technical Skills:

Deployment & Pipeline tooling: Harness (continuous delivery pipelines, deployment verification, rollback automation), Jenkins (CI/CD pipeline management, job configuration, build troubleshooting), GitHub (branching strategies, pull request workflows, pipeline integration).
Container & orchestration platforms: Kubernetes (k8s) pod lifecycle management, namespace operations, log retrieval, resource troubleshooting, and coordination with Platform teams on cluster-level issues.
Messaging & streaming platforms: Apache Kafka topic management, consumer group monitoring, lag analysis, and escalation to Platform for broker-level issues.
Secrets & configuration management: HashiCorp Vault secrets retrieval, token/lease troubleshooting, policy review, and escalation to Security teams for certificate and secrets rotation.
Monitoring & observability: Proficiency in at least two production monitoring toolsets (e.g. Splunk, Dynatrace, Datadog, AppDynamics, PrometheGrafana) alert triage, dashboard interpretation, log analysis, and tuning requests.
Middleware platforms: Working knowledge of middleware infrastructure including application servers, messaging brokers, storage integrations, and network-layer dependencies sufficient to triage, gather diagnostics, and route correctly to L3.
Incident and ticketing platforms: ServiceNow or equivalent ITSM tooling incident creation, SLA tracking, problem record management, and reporting.
MTTR and operational metrics: Ability to build and maintain operational dashboards and reports covering MTTR, SLA compliance, alert-to-incident ratio, repeat incident rate, and deployment success rate.

Education and/or Experience:

Minimum 5 years of hands-on environment operations, production support, or infrastructure operations experience, including interdisciplinary experience across four or more of the following: application deployment pipelines, container platform operations, middleware support, incident management, monitoring and observability, configuration management, release engineering, platform operations, or scripting and automation.
Technical experience and comprehensive knowledge of production environment failure modes including deployment failures, configuration drift, platform instability, and integration breakdowns and the methodologies used to diagnose and resolve them.
Demonstrated experience defining and enforcing SLA frameworks in a tiered support model (L1/L2/L3 or equivalent).
Familiarity with financial services or other regulated-industry production environments is a strong advantage understanding of change governance, audit requirements, and production access controls.
Industry knowledge of current and emerging practices in environment operations, platform reliability, and support automation.
Shift work and on-call availability required including 247 on-call response capacity and availability during planned and emergency maintenance windows.
Previous people management or team lead experience required; formal people management experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: napil006
Position Id: 9061080
Posted 8 hours ago

Fitment

Dice Job Match Score™

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Contact the job poster

Robyn Honquest

Recruiter @ Request Technology, LLC

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USD 104,600.00 per year

Job Details

Skills

Dynatrace
DevOps
Kubernetes
IT Service Management
Management

Summary

NO SPONSORSHIP - NO OPT

Manager, Software Engineering DevOps

Salary:$170k - $200k plus 15% Bonus

LOCATION: Chicago, IL

Hybrid 3 days onsite and 2 days remote

Lead L1 and L2 support engineers in all incident response activities including triage, investigation, coordination, resolution, closure, and post-incident reporting.
Oversee technical analysis of environment incidents across application deployments, middleware, and platform layers while coordinating response activities with internal engineering, platform, and application development teams.
Serve as Tier 3 escalation point for complex incidents beyond L2 capability triaging, directing, and driving resolution across Platform (k8s, Kafka, TFE), S&I (deployment, middleware, storage, network), Security (Vault, certs, secrets), and App Dev teams.
Own the full incident lifecycle from first alert through to RCA documentation and permanent fix or accepted workaround.
Drive post-incident reviews for all P1 and P2 incidents, ensuring root cause is identified, documented, and actioned not filed.

Technical Skills:

Deployment & Pipeline tooling: Harness (continuous delivery pipelines, deployment verification, rollback automation), Jenkins (CI/CD pipeline management, job configuration, build troubleshooting), GitHub (branching strategies, pull request workflows, pipeline integration).
Container & orchestration platforms: Kubernetes (k8s) pod lifecycle management, namespace operations, log retrieval, resource troubleshooting, and coordination with Platform teams on cluster-level issues.
Messaging & streaming platforms: Apache Kafka topic management, consumer group monitoring, lag analysis, and escalation to Platform for broker-level issues.
Secrets & configuration management: HashiCorp Vault secrets retrieval, token/lease troubleshooting, policy review, and escalation to Security teams for certificate and secrets rotation.
Monitoring & observability: Proficiency in at least two production monitoring toolsets (e.g. Splunk, Dynatrace, Datadog, AppDynamics, PrometheGrafana) alert triage, dashboard interpretation, log analysis, and tuning requests.
Middleware platforms: Working knowledge of middleware infrastructure including application servers, messaging brokers, storage integrations, and network-layer dependencies sufficient to triage, gather diagnostics, and route correctly to L3.
Incident and ticketing platforms: ServiceNow or equivalent ITSM tooling incident creation, SLA tracking, problem record management, and reporting.
MTTR and operational metrics: Ability to build and maintain operational dashboards and reports covering MTTR, SLA compliance, alert-to-incident ratio, repeat incident rate, and deployment success rate.

Education and/or Experience:

Minimum 5 years of hands-on environment operations, production support, or infrastructure operations experience, including interdisciplinary experience across four or more of the following: application deployment pipelines, container platform operations, middleware support, incident management, monitoring and observability, configuration management, release engineering, platform operations, or scripting and automation.
Technical experience and comprehensive knowledge of production environment failure modes including deployment failures, configuration drift, platform instability, and integration breakdowns and the methodologies used to diagnose and resolve them.
Demonstrated experience defining and enforcing SLA frameworks in a tiered support model (L1/L2/L3 or equivalent).
Familiarity with financial services or other regulated-industry production environments is a strong advantage understanding of change governance, audit requirements, and production access controls.
Industry knowledge of current and emerging practices in environment operations, platform reliability, and support automation.
Shift work and on-call availability required including 247 on-call response capacity and availability during planned and emergency maintenance windows.
Previous people management or team lead experience required; formal people management experience

Dice Id: napil006
Position Id: 9061080
Posted 8 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Robyn Honquest

Recruiter @ Request Technology, LLC

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Sr. Lead, SW Support

Chicago, Illinois

•

6d ago

Full-time

USD 95,600.00 - 162,400.00 per year

Technical Production Support Engineer

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