Location: Columbia, MD (Hybrid) (2-4 times a month)
12-month Contract-to-Hire (CTH)
Compensation: $64/hr (W2)
Overview
We’re looking for a Senior Systems Engineer / Observability Engineer with strong Dynatrace experience to support end-to-end monitoring and application observability across a hybrid environment. You’ll build and maintain dashboards, tune alerting to reduce noise, and proactively detect performance issues before they impact production. You’ll also support incident troubleshooting and root cause analysis with actionable monitoring insights.
What You’ll Do
- Configure, maintain, and optimize Dynatrace monitoring for hybrid infrastructure (Windows/Linux) and cloud (AWS/Azure).
- Build and maintain Dynatrace dashboards, health checks, and alert thresholds.
- Tune alerts to minimize false positives and reduce monitoring noise.
- Use Dynatrace APM features to track performance and transaction flows (including PurePath tracing).
- Set up/support Synthetic Monitoring and Real User Monitoring (RUM) to measure and improve end-user experience.
- Identify performance risks early and provide monitoring support during incident response and root cause analysis.
- Support monitoring for critical/bridge applications and related monitoring tools (including a new monitoring proof-of-concept).
Required Qualifications
- 5–10 years of Systems Engineering experience
- 5+ years of hands-on Dynatrace experience
- Experience with:
- Dynatrace configuration for hybrid + cloud environments
- Dashboarding, alerting, and alert tuning
- Dynatrace APM + transaction tracing (PurePath)
- Synthetic monitoring and RUM
- Incident support / troubleshooting / RCA collaboration
- Bachelor’s degree (BS) required
Nice to Have
- Experience with Prometheus
- Strong Linux experience
- Azure experience
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Ref: #851-Rockville-S1
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