Job Title: Guidewire QA Lead Engineer
Columbus, OH
Hybrid Long Term
Job Summary
We are looking for an experienced Guidewire QA Lead with strong expertise in Guidewire PolicyCenter, BillingCenter, and/or ClaimCenter testing. The candidate will lead QA activities across Guidewire implementations, integrations, upgrades, and production releases, ensuring high-quality delivery through effective test strategy, automation, defect management, and team leadership.
Key Responsibilities
- Lead the QA strategy, planning, execution, and delivery for Guidewire projects.
- Provide technical leadership to QA engineers and coordinate testing activities across multiple teams.
- Develop Test Strategy, Test Plans, Test Scenarios, Test Cases, and Traceability Matrix.
- Perform functional, integration, regression, system, end-to-end, and UAT testing.
- Strong hands-on experience testing Guidewire PolicyCenter / BillingCenter / ClaimCenter.
- Validate Guidewire configurations, workflows, business rules, transactions, screens, and integrations.
- Test Guidewire APIs, REST/SOAP services, messaging, and external system integrations.
- Validate data flows and perform database/backend testing using SQL.
- Lead defect identification, triage, root-cause analysis, prioritization, and resolution.
- Work closely with Business Analysts, Guidewire Developers, Product Owners, and Business stakeholders.
- Define QA metrics and provide testing status, risks, issues, and release-readiness reports.
- Review test cases and automation scripts developed by QA engineers.
- Identify opportunities for test automation and continuous improvement.
- Support CI/CD testing and integration with tools such as Jenkins/GitLab.
- Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, Daily Scrum, Sprint Review, and Retrospective.
- Mentor QA team members and establish QA best practices, standards, and processes.
- Support production releases, smoke testing, and post-production validation.
Required Skills
- 8+ years of QA/testing experience, with strong experience in Guidewire.
- 5+ years of Guidewire testing experience preferred.
- Strong expertise in one or more:
o Guidewire PolicyCenter
o Guidewire BillingCenter
o Guidewire ClaimCenter
- Experience with Guidewire Cloud is highly preferred.
- Strong understanding of Guidewire configuration, business rules, workflows, transactions, and integrations.
- Strong knowledge of API testing REST/SOAP.
- Strong SQL/database testing skills.
- Experience with Agile/Scrum methodologies.
- Hands-on experience with defect management tools such as JIRA.
- Knowledge of Postman, SOAP UI, Jenkins/GitLab, Splunk or similar tools.
- Experience with test automation frameworks such as Selenium, Playwright, Cypress, or similar is preferred.
- Strong analytical, communication, leadership, and problem-solving skills.
Guidewire-Specific Testing
The candidate should have experience validating:
- Policy lifecycle and transactions
- New Business, Renewal, Cancellation, Rewrite, Reinstatement
- Rating and underwriting rules
- Product model and policy changes
- Billing and payment transactions
- Claims lifecycle and financial transactions
- Guidewire PCF/UI functionality
- Workflows and business rules
- Batch processes
- Guidewire APIs and integrations
- External system integrations
- Event/messaging-based integrations
- Data migration and reconciliation
- Guidewire Cloud releases and deployments
Leadership Expectations
- Lead a team of QA engineers and manage testing deliverables.
- Conduct code/test-case reviews and quality assessments.
- Establish QA standards and reusable testing frameworks.
- Identify project risks and provide mitigation strategies.
- Drive defect prevention and continuous quality improvement.
- Communicate effectively with technical and business stakeholders.
- Ensure testing is completed within scope, timeline, and quality objectives.
Preferred Qualifications
- Guidewire certification is a plus.
- Experience with Guidewire Cloud Platform.
- Experience in Insurance domain, especially P&C Insurance.
- Knowledge of ACORD, insurance policy lifecycle, rating, billing, and claims processes.
- Experience with CI/CD and DevOps practices.
- Experience working on large-scale Guidewire implementations or upgrades.
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