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Job Details

Skills

HPE
Dell
firmware
BIOS
BMC
Data center
CI/CD
Ansible
Script
GPU
HPC
iLO
iDRAC

Summary

Operations focused Systems Administrator / Systems Engineer (more of a Data Center Technician actually) supporting a large-scale bare-metal server environment (~17,000 servers) with a heavy emphasis on CPU and GPU compute availability. This role is centered on reliability, automation, and operational excellence digging into systems and pipelines when things break and improving them so they break less often. This is not hands-on data center work.

What you ll be doing

Administer and support large-scale bare-metal server infrastructure, primarily HPE and Dell platforms
Perform server break/fix troubleshooting including hardware faults, firmware/BIOS/BMC issues, POST failures, degraded components, and system instability
Manage server lifecycle operations: onboarding, provisioning, firmware updates, BIOS/BMC configuration, and hardware refresh kits
Own incident response and break/fix workflows while maintaining 98%+ compute availability SLAs
Work cross-functionally with Data Center and Networking teams during hardware incidents, including ticket creation, repair coordination, and log collection
Interface directly with HPE and Dell vendors: gathering diagnostics, sending logs, driving RMAs, and tracking issues through resolution
Support and troubleshoot CI/CD and automation pipelines used for server provisioning, configuration, and lifecycle management
Dig into automation code and workflows (Ansible, scripts, pipelines) when jobs fail to understand root cause and unblock deployments
Identify recurring operational issues and contribute to process improvements, runbooks, and reliability enhancements
Help manage and reduce the operations backlog, prioritizing fixes, cleanup, and automation improvements

Must Have:

Hands-on experience supporting HPE and Dell servers in production, including break/fix and hardware incident troubleshooting
Experience with HPE iLO, Dell iDRAC, and related BMC environments
Strong understanding of server hardware components (CPU, GPU, memory, disks, NICs, power) and common failure modes
Experience troubleshooting automation and CI/CD pipelines that manage infrastructure (not just running them, but fixing them when they fail)
Operational mindset with experience owning incidents, SLAs, backlog items, and process improvements
Automation experience with Ansible, Bash, Jenkins, or similar tooling
Exposure to GPU-dense, HPC, or high-performance compute environments
Experience improving runbooks, reducing toil, and scaling operations through automation

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90859492
Position Id: 9025853
Posted 2 days ago

Fitment

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Contact the job poster

Kumar Sai

Recruiter @ SumasEdge Corporation

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