SME (L3)Experience : 10+ years with Global project exposure
Candidate having over 10 years of experience, emphasizing skills in designing and maintaining complex network infrastructures, particularly in SDWAN, ACI, and NSX environments. Key qualifications include CCIE certification, experience in transformation projects, and proficiency in automation and scripting. The role involves collaboration with clients, training, and addressing business challenges such as maintaining customer satisfaction and reducing downtime.
TECHNICAL KEY SKILLS
- CCIE (R&S OR Datacenter) or similar level certification
- 5 Yrs exp in transformation / migartion projects
- Primary Skills : Routing & Switching ,SDWAN, (ACI OR NSX) & Wireless
- Secondary Skills: F5 , DDI, Cloud networking , Netops, Automation , Scripting
Should have good understanding and expertise in at least 3 of below technologies .
- F5 (GTM/LTM both)
- Arista SDN
- Cisco ACI
- VMWARE NSX-T
- Juniper
- Cisco NDFC
- SD-WAN (Viptella/Velocloud/silverpeak etc.)
- Azure/AWS Certified and have some cloud exposure
PRINCIPAL ACCOUNTABILITIES
- Work closely with the client and other track teams to obtain technical knowledge and to permanently solve chronic problems.
- Training: Be willing to impart on the job and commercial training designed to enhance skills and support capabilities.
COMPETENCIES
- Customer Focus
- Teamwork
- Technical Expertise
- Interpersonal Effectiveness
- Concern for Order and Quality
KEY BUSINESS CHALLENGES
- Meet or exceed current client and team SLA
- Keep up-to-date on new technologies and end customer technologies
- Keep customer satisfaction high
- Reduce user downtime
- Analyze chronic problems
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Compensation and Benefits
A candidate s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
