Role Name: Business Application Development (SCM)
Work site: Greenville, US (Hybrid)
Contract: 12 Months
Education/Experience:
Bachelor’s degree (IT, CS, or IS) with at least 5 years of experience in business application development and support, specifically in Supply Chain solutions.
Leadership Style:
Must be an influencer who can build support with Business and other key stakeholders, anticipate downstream consequences of decisions, and clearly articulate the rationale behind technical strategies.
Critical Skills: Strong communication (written and verbal), continuous learning (AI and new technology adaptation), and high attention to detail.
Key Responsibilities
Stakeholder Engagement:
Act as the primary liaison between the business (Supply Chain/Customs/Logistics) and the technical teams (developers, QA, and product owners).
Be the primary point of contact for escalation and project progress report with the group.
Customs Subject Matter Expertise:
Partner with the Business to define/understand the requirements, As-Is and To Be Processes.
Own the Customs Application landscape, ensuring these tools meet business requirements.
Application Governance:
Strictly adhere to the CTO SOP for New System Introduction.
This involves guiding new tools through the standardized 13-step onboarding process, which includes security assessments (3PS), architecture reviews, and infrastructure setup.
Cross-Functional Coordination:
Manage communications and open issues across various groups, including the ERP deployment team and other internal DT teams/external contractors.
Provide valuable feedback, guidance to the different teams and methodical approach to project execution and issues resolution.
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