Company Overview
At The Intersect Group, we are partnering with a leading digital retail organization supporting large-scale customer experience and loyalty initiatives across multiple markets. As the business continues to expand and modernize its digital ecosystem, the organization is focused on delivering seamless customer experiences through strategic platform migrations and technology transformations. Teams are highly collaborative and work closely across business, product, and engineering functions to execute high-visibility initiatives that directly impact customers.
Role Summary
We are seeking a Senior Project Manager to lead a critical digital migration initiative involving the transition of loyalty program onto the enterprise loyalty platform. This role will be responsible for driving execution, visibility, and accountability across multiple workstreams while ensuring key milestones, dependencies, and risks are managed effectively.
The ideal candidate is a highly organized Project Manager with experience leading technology migrations, coordinating cross-functional teams, and communicating effectively with both technical and business stakeholders. This individual will play a central role in ensuring a successful migration while maintaining project momentum and stakeholder alignment.
Key Responsibilities
• Lead and coordinate a complex digital migration project involving multiple business, product, and engineering teams
• Manage multiple concurrent workstreams and ensure alignment across schedules, dependencies, and resource constraints
• Develop and maintain detailed project plans with clear ownership, timelines, milestones, and deliverables
• Track project progress, identify risks, and proactively escalate blockers and issues
• Document meetings, decisions, action items, assumptions, dependencies, risks, and resolutions
• Partner closely with engineering teams to oversee migration, integration, testing, cutover, and stabilization activities
• Facilitate communication and collaboration across technical and non-technical stakeholders
• Provide executive-ready project updates, status reports, and decision summaries
• Drive accountability across teams without direct authority
• Ensure comprehensive project documentation and knowledge transfer at project completion
Key Requirements
• 7+ years of Project Management experience supporting enterprise technology initiatives
• 3+ years of experience managing technology migration projects including application, platform, system, or data migrations
• Proven ability to manage complex cross-functional programs involving business and technical teams
• Strong experience tracking project schedules, dependencies, RAID items, milestones, and deliverables
• Excellent organizational, documentation, and project governance skills
• Exceptional written and verbal communication abilities
• Proven ability to influence stakeholders and drive accountability without direct reporting authority
• Experience managing multiple simultaneous projects or workstreams with competing priorities
• Strong attention to detail and commitment to follow-through
Preferred Qualifications
• Experience leading digital migrations involving customer-facing platforms or loyalty programs
• Experience working closely with Product Management or Product Operations teams
• Background supporting transitions across separate business entities or organizations
• Technical fluency and ability to participate in discussions involving system architecture, integrations, APIs, and migration dependencies
• Retail, ecommerce, loyalty, or customer engagement platform experience
Success Profile
• Highly organized and process-oriented project leader
• Strong communicator who can effectively engage executives, engineers, product teams, and business stakeholders
• Comfortable operating in fast-paced environments with evolving priorities
• Proactive problem solver who anticipates risks and drives resolutions
• Ability to balance strategic oversight with day-to-day project execution
• Strong relationship builder who can create alignment across diverse stakeholder groups
Contract Details
• Initial 6-month contract with strong potential for extension
• Opportunity to support additional strategic projects beyond the initial engagement
• Hybrid schedule: 4 days onsite, 1 day remote (candidate may choose remote day)
Interview Process
• Initial recruiter screening
• Interview with hiring manager and key project stakeholders
• Team is actively looking to move quickly on qualified candidates
Call to Action
If you are an experienced Project Manager with a strong background in technology migrations, cross-functional leadership, and complex enterprise initiatives, apply today by sending your resume and contact information to The Intersect Group. We look forward to discussing how your experience can support this high-profile digital transformation effort.
