Our client is seeking for a Help Desk Support Technician - Level 2/3 for their team. You will serve as the primary point of contact for end-users, providing responsive technical support for hardware, software, and network issues. This role ensures operational efficiency by managing service requests, maintaining user accounts, and supporting a hybrid workforce environment. Duties, Tasks, and Responsibilities: Work Arrangement: This is a hybrid role, requiring a minimum of 3+ days in-office per we