HI
The following Requirement is open with our client
Title : Blue Yonder WMS Lead
Location : Plano, TX (Onsite)
Duration : 6 Months Contract
Rate : $ 84/Hr On C2C & $76/Hr On W2
Relevant Experience : 10+
Job Description:
10+ years of WMS experience, including hands-on Blue Yonder WMS experience.
Should have good Blue Yonder WMS (Version 2023, 2024) technical knowledge
Strong knowledge of core Blue Yonder WMS inbound, outbound, inventory, replenishment, allocation, wave, picking, packing, and shipping processes.
Experience supporting integrations with ERP, TMS, automation/MHE, and third-party applications.
Proficiency in production troubleshooting, SQL/data analysis, interfaces, APIs, web services, and message flows.
Strong understanding of ITIL-based AMS operations, SLA management, and service management tools.
Excellent customer-facing communication, stakeholder management, leadership, and problem-solving skills.Key
Responsibilities
Lead end-to-end Blue Yonder WMS L2/L3 application support across warehouse sites.
Serve as a subject matter expert for Blue Yonder WMS (2023.x), with deep understanding of end-to-end solution design and support.
Act as the primary onshore contact for customer communication, escalations, and service governance.
Manage incidents, problems, changes, releases, root cause analysis, and major incident recovery.
Coordinate with warehouse operations, IT teams, offshore support, product teams, and third-party vendors.
Monitor SLA and KPI performance, identify recurring issues, and drive automation and ticket-reduction initiatives.
Guide offshore teams, strengthen knowledge management, and ensure operational readiness.
Must-Have Skills:
- Blue Yonder WMS Lead
- Blue Yonder WMS 2023.x / 2024
- Inbound & Outbound WMS
- L2/L3 Application / Production Support
- Inventory Management
Thanks & Regards
Sara Sai Aakash
Technical Recruiter
ASCII Group, LLC
Mobile:
Email:
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38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
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