Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.
Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.
ServiceNow Javascript Developer
Location: Rockville, MD or Mclean, VA
06+ Months Contract
Description
ServiceNow technical leader responsible for developing, administering, and ensuring quality across our enterprise ServiceNow platform. Translate complex regulatory and operational requirements into scalable technical solutions while maintaining platform integrity through rigorous testing and continuous improvement.
Strategic Development & Design
• Partner with Product Management and business stakeholders to refine requirements and ensure clarity before development
• Transform complex business requirements into robust technical specifications for software components and applications
• Provide guidance considering maintainability, scalability, and compatibility with future upgrades.
Platform Configuration & Development
• Build and deploy AI features for both existing processes and potentially new tools
• Configure and customize ServiceNow using best practices—balancing functionality with minimal complexity
• Create and modify tables, fields, business rules, UI policies, workflows, and other platform elements
• Design authentication mechanisms, roles, and permissions integrated with our Identity and Access Management platform via automated LDAP sync
• Build integrations between ServiceNow and enterprise systems for seamless data flow and automation using existing iHub spokes or customized REST APIs
Analytics & Reporting
• Design and maintain reports, workspaces, dashboards, service portals, and data visualizations
• Provide end users with actionable insights into platform performance and usage
Quality Assurance & Maintenance
• Conduct comprehensive testing including peer reviews and regression testing
• Develop and troubleshoot Automated Test Frameworks (ATF) to maintain platform reliability
• Participate in testing platform upgrades and patches to ensure business continuity
• Execute timely updates including password rotations, AMI/midserver upgrades, and adaptive maintenance
• Manage change activities within FINRA's JIRA instance, including risk evaluation and approvals
• Orchestrate migrations between instances using update sets or application repository functionality.
Support & Continuous Improvement
• Create and maintain documentation for system processes, configurations, and troubleshooting procedures
• Provide training to end-users and stakeholders
• Investigate and resolve platform incidents with the appropriate level of urgency through systematic troubleshooting and root cause analysis (coordinate with ServiceNow support when needed)
• Proactively identify and implement process improvements and optimizations
• Adapt effectively to changing priorities in an evolving environment
Required Qualifications
• Bachelor's degree in Computer Science, Computer Engineering, or equivalent practical experience
• 8+ years of IT/software experience
• 4+ years of IT/software development work experience, including at least 3 years focused on ServiceNow platform development
• Proven experience with IRM/GRC ServiceNow applications
• Demonstrated success designing, developing, and deploying at least 2 large-scale projects end-to-end
• Practical experience following iterative and agile SDLC practices
• Hands-on experience implementing ServiceNow integrations with other applications/platforms
• JavaScript proficiency and understanding of REST API concepts and integration patterns (hands-on API development experience helpful but not required)
• Willingness to learn other SaaS products and expand technical expertise
• Familiarity with AI concepts and tools
• Strong communication, collaboration, and problem-solving skills with a customer service orientation
Preferred Qualifications
• ServiceNow CSA (Certified System Administrator) or ServiceNow CAD (Certified Application Developer) certifications
• Hands-on API development experience
• Experience evaluating or implementing AI-powered features in enterprise applications
• Experience supporting other SaaS products such as NAVEX, Regology, Icertis, or iManage
• Experience with Agile collaboration tools (JIRA, Confluence, Miro)
Thanks and Regards!
Lavkesh Dwivedi
Amtex System Inc.
7 World Trade Center, 46th Fl, Suite 4625
250 Greenwich Street
New York, NY 10007
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