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Technical Support Engineer – SAP SuccessFactors & Eightfold AI

Nexvow Technologies LLC

Hybrid in Santa Clara, California • Today

Easy Apply

Contract, Third Party

75 - 80

Job Details

Skills

SAP
SQL
JSON
API
Application Support
Problem Solving
Eight AI

Summary

SAP EIGHTFOLD

We are looking for a proactive and detail-oriented Technical Support Engineer with strong expertise in the Eightfold AI platform.

Responsibilities

Provide end-to-end technical support for the Eightfold AI platform and related integrations.
Troubleshoot and resolve issues across Eightfold modules including Talent Acquisition, Talent Management, and Talent Design.
Analyze application logs, API responses, and system behavior to identify root causes of issues.
Work with SQL queries to validate data, troubleshoot discrepancies, and support reporting requirements.
Handle API integrations, payload validations, and JSON data troubleshooting.
Collaborate with internal teams, customers, and third-party vendors to resolve technical issues efficiently.
Monitor ticket queues, prioritize incidents, and ensure SLA adherence.
Create and maintain technical documentation, troubleshooting guides, and knowledge base articles.
Support system configuration, testing, and deployment activities when required.
Independently own and drive technical issues through resolution with minimal supervision.

Required Skills and Experience

Hands-on experience with Eightfold AI and its modules:
- Talent Acquisition
- Talent Management
- Talent Design
Strong knowledge of:

SQL
JSON
REST APIs
API troubleshooting and integrations
Experience working in a Technical Support Engineer, Application Support, or Production Support role
Strong analytical and problem-solving abilities
Ability to work independently and manage multiple priorities effectively
Self-starter mindset with strong ownership and accountability

Nice to Have Skills and Experience:

Experience with HR Tech or Talent Intelligence platforms
Familiarity with ticketing and monitoring tools
Understanding of SaaS application architecture
Experience supporting enterprise-level customers or global teams

Mandatory skills*

Experience with Eightfold AI (Talent Acquisition, Talent Management & Talent Design), SQL, JSON, REST APIs, and technical/application support.

Desired skills*

Experience with HR Tech/SaaS platforms, ticketing & monitoring tools, and supporting enterprise-level or global customers.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91176189
Position Id: 1115
Posted 11 hours ago

Fitment

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Contact the job poster

Yash Patil

Recruiter @ Nexvow Technologies LLC

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Santa Clara, California

•

Today

Role: SAP Technical Support Engineer Eightfold AI Platform (Eightfold AI / Talent Acquisition / Talent Management / Talent Design / SQL / REST APIs / JSON) Location: Santa Clara, CA 95054 (Hybrid Setup) Duration: Contract (Start: 09/30/2026 - Target Completion: 12/31/2026+) Pay Rate: $71.00/hr On W2 Professional Job Description Seeking an experienced Technical Support Engineer / Lead Consultant with deep expertise in the Eightfold AI Talent Intelligence Platform for a contract role in Santa Cla

Easy Apply

Full-time

Depends on Experience

Senior Technical Support Engineer, Sec-AI

San Jose, California

•

Today

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their

Full-time

Cloud Support Engineer

Dublin, California

•

Today

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who ra

Full-time

USD 96,000.00 - 126,000.00 per year

IT Engineer

San Francisco, California

•

Today

AI/Security Firm looking for IT Engineers This Jobot Consulting Job is hosted by: John Erwin Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $40 - $90 per hour A bit about us: We are a Software Consulting firm working with enterprise and start companies that are AI driven and we are developing some of the most cutting edge software/security solutions platforms in the world Why join us? Competitive Compensation Work on incredible projects

Contract

USD 40.00 - 90.00 per hour

Job Details

Skills

SAP
SQL
JSON
API
Application Support
Problem Solving
Eight AI

Summary

SAP EIGHTFOLD

We are looking for a proactive and detail-oriented Technical Support Engineer with strong expertise in the Eightfold AI platform.

Responsibilities

Provide end-to-end technical support for the Eightfold AI platform and related integrations.
Troubleshoot and resolve issues across Eightfold modules including Talent Acquisition, Talent Management, and Talent Design.
Analyze application logs, API responses, and system behavior to identify root causes of issues.
Work with SQL queries to validate data, troubleshoot discrepancies, and support reporting requirements.
Handle API integrations, payload validations, and JSON data troubleshooting.
Collaborate with internal teams, customers, and third-party vendors to resolve technical issues efficiently.
Monitor ticket queues, prioritize incidents, and ensure SLA adherence.
Create and maintain technical documentation, troubleshooting guides, and knowledge base articles.
Support system configuration, testing, and deployment activities when required.
Independently own and drive technical issues through resolution with minimal supervision.

Required Skills and Experience

Hands-on experience with Eightfold AI and its modules:
- Talent Acquisition
- Talent Management
- Talent Design
Strong knowledge of:

SQL
JSON
REST APIs
API troubleshooting and integrations
Experience working in a Technical Support Engineer, Application Support, or Production Support role
Strong analytical and problem-solving abilities
Ability to work independently and manage multiple priorities effectively
Self-starter mindset with strong ownership and accountability

Nice to Have Skills and Experience:

Experience with HR Tech or Talent Intelligence platforms
Familiarity with ticketing and monitoring tools
Understanding of SaaS application architecture
Experience supporting enterprise-level customers or global teams

Mandatory skills*

Experience with Eightfold AI (Talent Acquisition, Talent Management & Talent Design), SQL, JSON, REST APIs, and technical/application support.

Desired skills*

Experience with HR Tech/SaaS platforms, ticketing & monitoring tools, and supporting enterprise-level or global customers.

Dice Id: 91176189
Position Id: 1115
Posted 11 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Yash Patil

Recruiter @ Nexvow Technologies LLC

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Santa Clara, California

•

Today

Easy Apply

Full-time

Depends on Experience

Senior Technical Support Engineer, Sec-AI

San Jose, California

•

Today

Full-time

Cloud Support Engineer

Dublin, California

•

Today

Full-time

USD 96,000.00 - 126,000.00 per year

IT Engineer

San Francisco, California

•

Today

Contract

USD 40.00 - 90.00 per hour

Technical Support Engineer – SAP SuccessFactors & Eightfold AI

Skills

Summary

SAP EIGHTFOLD

Responsibilities

Required Skills and Experience

Nice to Have Skills and Experience:

Mandatory skills*

Desired skills*

Dice Job Match Score™

Yash Patil

Similar Jobs

Technical Support Engineer – SAP SuccessFactors & Eightfold AI

Job Details

Skills

Summary

SAP EIGHTFOLD

Responsibilities

Required Skills and Experience

Nice to Have Skills and Experience:

Mandatory skills*

Desired skills*

Dice Job Match Score™

Yash Patil

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