Role Overview
Seeking a strategic Business Architect to lead enterprise transformation initiatives by aligning business strategy, capabilities, operating models, and technology investments across Product, Engineering, Technology, Operations, and Business organizations.
Key Responsibilities & Required Skills
Develop and socialize enterprise business architecture blueprints, business capability maps, value streams, domain models, and target operating models.
Conduct capability-to-technology mapping, customer journey analysis, and process assessments to identify capability gaps, redundancies, rationalization opportunities, and modernization priorities.
Define and govern business architecture standards, principles, frameworks, and best practices to support enterprise transformation initiatives.
Create executive-level presentations, POVs, strategic roadmaps, white papers, and transformation narratives that effectively communicate capability-driven decisions to senior leadership and C-suite stakeholders.
Lead operating model transformation initiatives and capability-based planning efforts across business and technology organizations.
Partner with Product, Engineering, Architecture, Operations, and Business leaders to align transformation investments with strategic objectives.
Identify and drive opportunities to leverage Generative AI, automation, and advanced analytics to improve operational efficiency, customer experience, and business outcomes.
Champion innovation in process transformation, capability design, and enterprise operating frameworks.
Drive large-scale modernization, platform consolidation, and technology rationalization initiatives.
Provide thought leadership on enterprise platforms, API ecosystems, integration architectures, and digital transformation strategies.
Qualifications
Deep expertise in:
o Business Capability Modeling
o Value Stream Mapping
o Domain Modeling
o Operating Model Design
o Business Process Transformation
o Enterprise Modernization
Strong understanding of:
o Enterprise Platforms
o API Ecosystems
o Integration Architectures
o Capability-Based Planning
o Operating Model Transformation
Prior experience with American Express or a global financial services/payments organization.
Experience in cards, payments, issuer, acquirer, merchant services, or B2B partner ecosystems.
Background in platform modernization, application rationalization, and large-scale transformation programs.
Familiarity with Domain-Driven Design (DDD).
Understanding of issuer, acquirer, and partner integration architectures.
Experience incorporating Generative AI and automation into business transformation strategies.
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