Role: MS Dynamics CRM Technical Architect
Experience: 14+ Years
Technology: Microsoft Dynamics 365 CRM, Dataverse, C#, .NET
Location: Hybrid, need to go to nearby Infosys office (preferred from CST zone)
Direct Client
Any visa accepted
Job Summary
We are looking for a highly experienced MS Dynamics CRM Technical Architect with 14+ years of experience in Microsoft Dynamics CRM / Dynamics 365, specializing in technical architecture, plugin development, and advanced customizations.
The candidate must possess strong hands-on expertise in developing C# plugins, implementing complex business logic, extending Dynamics 365 capabilities, and designing scalable CRM solutions. The role requires an individual who can lead technical design and development while independently resolving complex technical challenges.
Key Responsibilities
- Define and implement technical architecture for Microsoft Dynamics 365 CRM solutions.
- Develop, customize, and troubleshoot complex C# plugins using .NET.
- Design and implement synchronous and asynchronous plugins, custom workflow activities, custom APIs, and business logic extensions.
- Perform advanced Dynamics 365 customizations, including entities/tables, forms, views, relationships, business rules, and security configurations.
- Develop client-side customizations using JavaScript/TypeScript.
- Design and implement integrations with external applications using Dataverse Web API, REST APIs, and Azure integration services.
- Optimize plugin execution, CRM performance, scalability, and maintainability.
- Lead technical design discussions, conduct code reviews, and establish development standards.
- Manage solution architecture, solution layering, environment strategy, deployments, and release management.
- Work closely with functional consultants, business analysts, and stakeholders to translate business requirements into robust technical solutions.
- Mentor developers and provide technical leadership throughout the implementation lifecycle.
Mandatory Technical Skills
- 14+ years of overall experience in Microsoft Dynamics CRM / Dynamics 365, with substantial hands-on technical development experience.
- Strong expertise in Dynamics 365 CRM technical architecture and solution design.
- Expert-level hands-on experience in C# plugin development and complex CRM customizations.
- In-depth understanding of the plugin execution pipeline, execution context, entity images, filtering attributes, transaction behavior, and synchronoasynchronous execution.
- Strong experience with Dataverse, custom tables/entities, relationships, forms, views, security roles, and business rules.
- Experience developing custom workflow activities, custom APIs, and reusable business logic components.
- Proficiency in JavaScript/TypeScript for client-side customization.
- Strong knowledge of Dataverse Web API, REST APIs, and system integration patterns.
- Experience with Power Automate, solution management, and deployment processes.
- Excellent debugging, troubleshooting, performance tuning, and technical problem-solving skills.
Preferred Skills
- Experience with Azure Functions, Azure Service Bus, Azure Logic Apps, and enterprise integration patterns.
- Knowledge of Power Apps and the broader Microsoft Power Platform.
- Experience with Azure DevOps, Git, CI/CD pipelines, and Power Platform ALM.
- Understanding of Dynamics 365 security, governance, and environment management.
- Relevant Microsoft Dynamics 365 or Power Platform certifications.
Candidate Expectations
- Proven experience architecting and delivering enterprise-scale Dynamics CRM solutions.
- Ability to independently design, develop, and troubleshoot complex plugins and customizations.
- Strong technical leadership, code review, and mentoring capabilities.
- Ability to engage with business and technical stakeholders and convert requirements into scalable solutions.
- Must be technically hands-on despite the architect designation.
