IT Cyber Security - Incident Response Specialist @ Toronto, ON

Position: IT Cyber Security - Incident Response Specialist

Location: Toronto, ON

Duration: 12 Months Contract

Hybrid model with office flexibility across our offices in downtown Toronto, Scarborough, or our Barrie office.

Work Location - FCP is ideal and BCC is another option for office days.

Preference for candidates who have or are pursuing at least one certification in a related field, with strong preference for Information Security certifications from a well-recognized institution (e.g. (ISC)2, ISACA, SANS).

Shifts: This role follows a compressed work schedule of 4 days per week, with 10-hour shifts. This includes weekends and Statutory holidays unless vacation time is booked.. Shift assignments will be either Sunday–Wednesday or Wednesday–Saturday, based on business needs and determined by the leadership team.

Job Description:

As an Incident Response Specialist, you’ll investigate and respond to complex Level 2 cybersecurity incidents while working alongside experienced professionals across Threat Intelligence, Detection, Incident Management, and GSOC teams. In this role, you’ll investigate escalated cyber incidents, produce high-quality incident documentation, collaborate across security teams, and contribute to operational readiness and continuous improvement efforts.

This is an excellent opportunity for cybersecurity professionals looking to deepen their expertise in incident response, and enterprise threat operations within a collaborative and high-impact environment.

What Makes This Opportunity Stand Out

Be part of a mature and advanced cyber incident response program within a leading financial institution

Work on real-world investigations involving threat containment, mitigation, and forensic analysis

Gain exposure to enterprise-scale cybersecurity operations and advanced EDR tooling

Contribute to continuous improvement initiatives that strengthen security capabilities

KEY Technical Skills:

Security Operations / Incident Response experience —3–4 years.

Breach-class incident response investigation —3–4 years.

Digital forensics / forensic analysis —2–3 years.

Incident response using EDR tooling (endpoint detection monitoring tools)—3–4 years.

Developing and assessing operational process documentation —3–4 years

Live response analysis and development of host activity timelines —3–4 years.

Incident response reporting —2–3 years.

Core Responsibilities:

Monitors, restores service, changes, supports and handles day-to-day activities 7/24/365 required to run the mission critical Information Security systems 

Provides responsive customer service in support of cyber security.

Monitors & maintains security tools and applications.

Collaborates with internal and external stakeholders in order to deliver on business objectives and to support operational activities for Information Security.

Identifies opportunities to strengthen the capability of the Information Security organization, such as: sharing expertise to promote technical development and mentoring employees.

Recommends approaches or changes to streamline and integrates security processes and systems in the organization, while considering Information Security methodology to improve overall efficiency.

Additional Information:

Builds effective relationships with internal/external stakeholders.

Anticipates and reduces complexity for others.

Provides input into the planning and implementation of operational programs.

Develops and documents procedures and processes, conforming to the industry best practices and Bank’s security regulations, policies and standards.

Assists in the preparation of end user materials.

Gathers and documents requirements for use in various audits, reports, & projects.

Creates activity reports for security tools and applications.

Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.

Actions service requests, transactions, queries etc. within relevant service level agreements.

Coordinates and facilitates incident management activities. Includes deploying changes to the production environment and engaging 2rd party providers contracted to the Bank during an incident.

Provides technical Information Security subject matter expertise.

Stays abreast of industry technical and business trends through participation in professional associations, practice communities and individual learning.

Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.

Focus is primarily on business/group within may have broader, enterprise-wide focus.

Exercises judgment to identify, diagnose, and solve problems within given rules.

Works independently on a range of complex tasks, which may include unique situations.

Broader work or accountabilities may be assigned as needed.

Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 2 - 4 years of relevant experience and post-secondary degree in Business or Computer Science, or a related field of study or an equivalent combination of formal training, or industry / technical certifications or work experience.

Experience in Information Security or with multiple areas of systems and computer operations (e.g. Identity & Access Management, IT operations, Certification & Key Management, Security Platform Administration, Security Incident Response).

Understanding and problem solving ability of information security issues within their business group - In-depth.

Partnering, communication, and negotiation skills to communicate effectively within the team and with technology and business partners - Working.

Understands the scope of complexity that exists in the operating environment and the ways which security platforms impact that environment.

Knowledge of Information Security support and operations concepts, practices, concepts, and technology obtained through formal training and work experience.

Knowledge of Information Security processes, procedures and controls - In-depth.

Knowledge of the technical and business environment and the corporate processes and procedures - In-depth.

Technical proficiency gained through education and/or business experience.

Verbal & written communication skills - In-depth.

Collaboration & team skills - In-depth.

Analytical and problem solving skills - In-depth.

Influence skills - In-depth.

Data driven decision making - In-depth.