Overview Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Performs, documents, and leads large test teams in executing integration, regression, functional, and digital accessibility testing of highly complex and moderately integrated systems to ensure compliance with system requirements, use cases, and accessibility standards by following Navy Federal test practices and policies and utilizing approved testing tools. Writes complex test plans using expert level technical knowledge related to testing and accessibility conformance evaluation. Conducts the analysis of functional, technical, and accessibility requirements, and creates and edits test cases for new or modified systems. Detects and documents defects/bugs identified during testing and recommends prioritization for solutioning of defects. Acts as mentor for peers on moderately complex testing processes and accessibility testing methodologies. Under moderate guidance creates, runs, and troubleshoots simple test automation scripts for systems under test.
Responsibilities - Lead accessibility testing efforts across products and platforms, including selection and use of accessibility testing tools, assistive technologies, and conformance evaluation methodologies.
- Create highly complex Test Plan documents utilizing Navy Federal Test Standards and templates.
- Partner with design, development, product, and accessibility teams to establish scalable accessibility testing practices throughout the product development lifecycle.
- Perform highly complex analysis and interpret results, present recommendations, potential alternatives, risks, and downstream impacts.
- Ensure clear, concise, and expert communication including progress reports, test case or plan documentation, root-cause defect reporting, risks, blockers, etc., to facilitate accurate understanding of testing activities.
- Coordinate and perform testing of complex systems during the System Integration Testing phase, including manual and automated accessibility testing activities.
- Participate in highly complex System Development Life Cycles activities utilizing SAFe Agile best practices and methodologies.
- Participate in sizing and estimation for highly complex projects and changes.
- Serve as subject matter expert and mentor to peers on accessibility standards, testing methodologies, assistive technologies, and inclusive user experiences.
- Create and update complex manual test cases within the approved and appropriate test tool(s).
- Build complex manual test cases with automation in mind by following established test management standards and best practices.
- Execute existing highly complex automated test scripts.
- Update highly complex automation test cases while trouble shooting errors.
- Create automation parameterization files using NFCU's UFT framework; update as needed when trouble shooting errors. Utilize xpath tools to troubleshoot web element issues.
- Independently develop test automation using NFCU's DevSecOps Test Automation Low Code Framework, ensuring adherence to established policies and best practices; troubleshoot more complex errors within automation scripts.
- Develop test automation that meets audit traceability requirements by integrating required test artifacts into Azure DevOps and complying with DevSecOps CI/CD standards.
- Create all required documentation (test results, knowledge articles, sign-off, etc.) following Navy Federal Testing Standards, tools and templates.
- Document highly complex defects/bug and follow established defect/bug lifecycle procedures and policies.
- Perform advanced root cause analysis for identified defects/bugs, including accessibility defects and compliance issues, provide detailed documentation and insights to developers for solutioning Collaborate with peers, Developers, business partners and all other stakeholders to ensure business needs are communicated, documented, and satisfied.
- Perform analysis related to changes in policies, procedures, and products; determine downstream impacts on testing.
- Analyze and identify complex process, data or technology improvement opportunities, provide recommendations to include risk considerations and downstream impacts.
- Provide recommendations related to testing and accessibility practices to facilitate process optimization and support enterprise accessibility objectives.
- Contribute to the evolution of Navy Federal's enterprise accessibility strategy, governance models, testing standards, and operational practices.
- Participate in project and product team meetings, collaborating and contributing while maintaining line of sight on goals and objectives.
Qualifications - Bachelor's Degree in Computer Science, Information Systems, a related field or the equivalent combination of education, training or experience
- 7-10 years of experience in technology testing
- Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
- Expert technical skills working with various software programs
- Expert knowledge of testing tools, including digital accessibility testing and evaluation platforms.
- Expert knowledge of Web Content Accessibility Guidelines (WCAG) and digital accessibility conformance evaluation methodologies.
- Extensive experience using assistive technologies including screen readers, screen magnification, speech recognition, and keyboard-only navigation techniques.
- Extensive experience leading accessibility testing efforts and mentoring testers on accessibility standards, defect identification, and remediation validation.
- Extensive experience partnering with designers, developers, and product teams to integrate accessibility testing throughout the product development lifecycle.
- Experience evaluating accessibility within web, mobile, and enterprise digital platforms.
- Experience developing scalable accessibility testing processes, standards, governance models, or enterprise accessibility programs.
- Advanced knowledge of Test System Management tools including Azure Boards, Azure Test Plans, and Micro Focus ALM
- Working knowledge of NFCU Test Automation Low Code Framework components including Gherkin, Cucumber, web element locators, xpath, HTML, CSS, Git version control, Selenium, and Azure Pipelines
- Working knowledge of API testing using Postman Pro
- Advanced knowledge of NFCU systems and environments including mainframe, on-premise, and cloud hosted applications
- Expert research, analytical, and problem-solving skills
- Expert written and verbal communication skills
- Expert knowledge of testing processes, including creating a test plan and opening bugs
- Ability to handle fast-paced work environment with tight deadlines
- Extensive experience working and participating in cross-functional, multi-dimensional teams and projects
- Ability to work independently and in a team environment
- Expert knowledge following Systems Development Life Cycles
- Expert organizational, planning and time management skills
- Expert skill communicating with all levels within an organization
- Expert skill maintaining accuracy with attention to detail and meeting deadlines
- Expert skill presenting findings, conclusions, alternatives, and information clearly and concisely
- Expert skill exercising initiative and using good judgment to make sound decisions
- Expert knowledge of Navy Federal's services, products, and functions
- Extensive experience working in an IT environment
- Expert knowledge of Navy Federal business processes and applications
- ISTQB Foundation level certification (CTFL)
- DevOps Institute DevOps Foundation (DOFD) certification
- ISTQB Advanced level certifications (Agile Tester, Test Analyst, Test Manager)
Desired Qualifications- IAAP Certified Professional in Accessibility Core Competencies (CPACC)
- IAAP Web Accessibility Specialist (WAS)
- Experience supporting or testing accessibility requirements within enterprise design systems
- ISTQB Test Automation Engineer
- Azure DevOps AZ-900
- Scaled Agile Framework - Leading SAFe
Additional InformationHours: - Monday - Friday, 8:00AM - 4:30 PM
Locations: - 820 Follin Lane, Vienna, VA 22180
- 5550 Heritage Oaks Dr Pensacola, FL 32526
- 9999 Willow Creek Road San Diego, CA 92131
About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling 1-. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
