Job Title: Service Desk Coordinator Location: Vienna, VA Type: Contract Contractor Work Model: Onsite Hours: 40.0 hours per week Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities Escalate requests outside of y